Systems Analyst – Entrata

Advanced Asset Management LLC; Forney (TX); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Opportunities for professional growth

Collaborative, high-performance work环境

Job summary

Advanced Asset Management LLC is seeking an experienced Entrata Systems Analyst to support and optimize Entrata across its Texas property portfolio. You will troubleshoot issues, streamline workflows, maintain data accuracy, and lead Entrata implementations and onboarding initiatives.

The role involves collaborating with Operations, onsite teams, and leadership while creating SOPs, training materials, and documentation to improve efficiency and resident outcomes. Hybrid work options may apply.

Qualifications

• 5+ years of professional experience in systems, operations, or property management technology.
• Bachelor's degree in business, Information Systems, Operations, or a related field preferred.
• Proficiency in Entrata is required.
• Hands-on experience supporting Entrata within multifamily property management.
• Strong understanding of property management workflows and operations.
• Experience with system troubleshooting, workflow analysis, and process improvement.
• Strong analytical, organizational, and communication skills.
• Experience creating SOPs, training materials, or system documentation.

Responsibilities

• Serve as a primary resource for Entrata across the property portfolio.
• Troubleshoot Entrata system, workflow, and data-related issues that impact the business
• Analyze and improve Entrata workflows and operational processes.
• Support Entrata implementations, upgrades, transitions, and new property onboarding.
• Assist the Corporate with providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability.
• Review system data and reports for accuracy and identify process gaps.
• Develop Entrata SOPs, user guides, and process documentation. Test and validate Entrata changes, workflows, and configurations.
• Train and support onsite and remote teams on Entrata processes.
• Coordinate with Operations, IT, leadership, and Entrata support to resolve issues.

Skills

System troubleshooting

Workflow analysis

Process improvement

Data accuracy

Analytical thinking

Communication

Education

Bachelor's degree in business / IS / related field

Tools

Entrata

Job description

About Us

Advanced Asset Management (AAM Living) delivers smart, data-driven property and asset management solutions across Texas. We specialize in maximizing occupancy, optimizing operations, improving turnover speed, and creating high-quality resident experiences. Our portfolio spans multifamily, affordable housing, build-to-rent, and community-centric living environments where operational excellence drives financial performance.

We are modern, tech-enabled, people-centric, and driven by efficiency, transparency, and continuous improvement.

Role Overview

We are seeking an experienced Entrata Systems Analyst to support and optimize Entrata across AAM Living's property portfolio. This role will work with Operations, onsite teams, and leadership to troubleshoot system issues, improve workflows, maintain data accuracy, and support Entrata-related implementations and process improvements.

Key Responsibilities

• Serve as a primary resource for Entrata across the property portfolio.
• Troubleshoot Entrata system, workflow, and data-related issues that impact the business
• Analyze and improve Entrata workflows and operational processes.
• Support Entrata implementations, upgrades, transitions, and new property onboarding.
• Assist the Corporate with providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability.
• Review system data and reports for accuracy and identify process gaps.
• Develop Entrata SOPs, user guides, and process documentation. Test and validate Entrata changes, workflows, and configurations.
• Train and support onsite and remote teams on Entrata processes.
• Coordinate with Operations, IT, leadership, and Entrata support to resolve issues.

Required Qualifications

• 5+ years of relevant professional experience in systems, operations, or property management technology.
• Bachelor's degree in business, Information Systems, Operations, or a related field preferred.
• Proficiency in Entrata is required.
• Hands-on experience supporting Entrata within multifamily property management.
• Strong understanding of property management workflows and operations.
• Experience with system troubleshooting, workflow analysis, and process improvement.
• Strong analytical, organizational, and communication skills.
• Experience creating SOPs, training materials, or system documentation.

Benefits

• Health insurance.
• Paid time off.
• Opportunities for professional growth and career advancement.
• A collaborative, innovative, and high-performance work environment.