Entertainment Technology Lab Technician

Howard Community College; Baltimore (MD); On-site; USD 52,000 - 76,000; Full time

Job summary

Howard Community College is seeking an Entertainment Technology Lab Technician to operate and maintain ENTE laboratories and instructional spaces, ensuring safety, functionality, and curricular alignment. The role provides technical support to faculty, staff, and students for AV-enabled instruction and performances.

Responsibilities include managing ENTE labs, installing and troubleshooting audio/visual systems, maintaining equipment inventories, and coordinating care, with a focus on

Qualifications

• Experience in Audio-Visual Technology, Entertainment Technology, Media Production, Theatre Technology, or a related field.
• Working knowledge of audio, video, lighting, projection, and basic networking concepts.
• Strong troubleshooting, organizational, and communication skills.
• Ability to work collaboratively with faculty, students, and staff in an instructional environment.

Responsibilities

• Oversee the daily operation and maintenance of ENTE labs and instructional spaces, including performance venues and classrooms.
• Install, configure, test, maintain, and troubleshoot ENTE/AV equipment (audio, video, lighting, projection, streaming, recording, and digital media).
• Maintain inventory of ENTE/AV equipment, tools, software licenses, and consumables.
• Coordinate equipment check-out/check-in procedures and ensure proper handling, storage, and security of equipment.
• Conduct routine inspections, preventative maintenance, and coordinate vendor service and repairs as needed.

Skills

AV systems troubleshooting

Lab maintenance

Technical support

Equipment inventory

Education

High School diploma

Tools

AV equipment

Job description

Position Title

Entertainment Technology Lab Technician

Summary

The Entertainment Technology Lab Manager is responsible for the daily operation, maintenance, and support of Entertainment Technology (ENTE) laboratories and related instructional technology used in ENTE program, Theatre program, Music program, and other courses with AV‑intensive instructional needs. This position ensures that ENTE facilities and equipment are safe, functional, and aligned with curricular objectives, and provides technical support to faculty, staff, and students for instructional activities.

Responsibilities

ENTE Lab & Equipment Management

• Oversee the daily operation and maintenance of ENTE labs and instructional spaces, which may include time supporting performing arts spaces in HCC's Horowitz Visual and Performing Arts Center.
• Install, configure, test, maintain, and troubleshoot ENTE/AV equipment, including audio systems, video systems, lighting control, projection, streaming, recording, and digital media hardware and software.
• Maintain an accurate inventory of ENTE/AV equipment, tools, software licenses, and consumable supplies.
• Coordinate equipment check‑out/check‑in procedures and ensure proper handling, storage, and security of equipment.
• Perform routine inspections, preventative maintenance, and minor repairs; coordinate vendor service and repairs as needed.

Instructional & Technical Support

• Provide hands‑on technical support for Entertainment Technology and other courses requiring AV support, including classroom instruction, labs, rehearsals, performances, recordings, and presentations.
• Assist faculty with setup, operation, and integration of ENTE/AV technologies into instruction and coursework.
• Support student learning by providing technical guidance, demonstrations, and troubleshooting assistance during labs and projects.
• Assist with the implementation of new technologies and instructional tools to support evolving curricular needs.

Facility & Systems Support

• Support ENTE/AV systems in performance venues, classrooms, studios, and event spaces as assigned.
• Assist with setup, operation, and strike for departmental events, performances, workshops, and special programs as needed.
• Support ENTE labs and workspaces compliance with safety standards, accessibility requirements, and institutional policies.

Training & Supervision of Students

• Train and supervise student workers, lab assistants, or work‑study employees as applicable.
• Develop and maintain user documentation, equipment guides, safety procedures, and lab policies.
• Promote best practices in equipment use, care, and workflow.

Planning, Coordination & Administration

• Collaborate with faculty, program & department leadership, IT, facilities, and other campus partners to support instructional and production needs.
• Assist with planning for equipment upgrades, replacements, and new lab initiatives; provide technical recommendations and cost estimates.
• Monitor usage patterns and recommend improvements to lab operations and resource allocation.

Other Duties

• Stay current with emerging ENTE/AV, media, and instructional technologies relevant to higher education and entertainment technology.
• Assist with accreditation documentation, program reviews, or audits related to facilities and technical resources, as requested.
• Perform other related duties as assigned in support of departmental and institutional goals.

Knowledge Required

• Experience in Audio‑Visual Technology, Entertainment Technology, Media Production, Theatre Technology, or a related field; or equivalent combination of education and experience.
• Demonstrated experience with professional or instructional AV systems and equipment.
• Working knowledge of audio, video, lighting, projection, and basic networking concepts.
• Strong troubleshooting, organizational, and communication skills.
• Ability to work collaboratively with faculty, students, and staff in an instructional environment.

Minimum Education Required

High School or equivalent

Experience Required

• Effective communication, both verbally and in writing, with a wide variety of audiences including students, faculty, staff and administration.
• Regular attendance is a requirement of this job.
• Ability to maintain strict confidentiality.
• Performs all duties while considering the impact of any actions on the college's sustainability initiatives in the areas of environmental stewardship, social responsibility, and economic prosperity.

Physical Demand Summary

Moving and lifting heavy equipment and materials. Working on ladders and use of eye and hearing protection required occasionally. Precision motor skills and ability for close vision work required. Full color perception and normal mobility and hearing required. Occasional exposure to high voltages, and some hazardous chemicals. Some lengthy repetitive office functions (keyboarding, viewing computer screens).

EEO Statement

Howard Community College (HCC) is an Equal Employment Opportunity & Aff. Action employer & values diversity within its faculty, staff & student population. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, sexual orientation, gender identity, genetic information, disability or protected veteran status. HCC understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance with the job application process, please contact the Office of Human Resources at 443-518-1100.