Operations Manager & Executive Assistant to the AVPTL

Howard Community College; Baltimore (MD); On-site; USD 61,000 - 80,000; Full time

Job summary

Howard Community College is seeking an Operations Manager & Executive Assistant to the AVPTL to manage contract lifecycle, operations, and related data across divisions. The role supports policy governance, ensures compliance, and drives process improvements in a high-demand environment.

Responsibilities include coordinating faculty contract workflows, assisting with budget tracking, and enhancing system-wide efficiency.

Qualifications

• Bachelor's degree and progressively responsible experience in contract administration or university operations.
• Experience managing high-volume contract lifecycle processes with compliance oversight.
• Knowledge of contract management principles, regulatory requirements, and union policies.
• Experience with policy governance and faculty handbooks is a plus.
• Proficiency in data analysis, reporting, and enterprise/SaaS systems like Team Dynamix.

Responsibilities

• Support contract intake, governance, and end-to-end lifecycle for faculty assignments.
• Coordinate workflow across divisions, ensuring compliance with policies and unions.
• Manage high-volume contract operations with attention to SLAs and accuracy.
• Assist with budget tracking, requisitions, and resource planning.
• Collaborate with leadership, staff, and faculty to improve processes and data integrity.
• Assist in travel coordination, procurement, and other administrative duties for the AVPTL.

Skills

Contract administration

Data analysis

Cross-functional collaboration

Organizational skills

Communication skills

Confidentiality

Problem-solving

Independence

Attention to detail

Education

Bachelor's degree

Tools

Team Dynamix

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Position Details

Position Information

About Us

Howard Community College is an exciting place to work, learn, and grow! Howard Community College values diversity among its faculty, staff and student population. We are an innovative institution that is committed to responding to the ever-changing needs and interests of a diverse and dynamic community. No matter where you want to go in your career, you can get there from here!

Position Title

Operations Manager & Executive Assistant to the AVPTL

FLSA

Exempt

FT/PT

Full Time

Hours Per Week

37.5

Work Schedule

M-F 8:30-5

Grade

13

Compensation Range

$60,663-79,702

Summary

This role supports the Associate Vice President of Teaching and Learning (AVPTL) by supporting contract lifecycle management, operational workflows, and data-driven process improvements across multiple academic divisions. The role supports the administration and compliance of faculty contracts, stipends, and additional assignments through centralized systems, ensuring alignment with institutional policies, union agreements, and regulatory requirements. An operations manager and executive assistant to the AVPTL must be a resourceful, detail-oriented, high-performing self-starter with the capacity to interact and engage with divisional leadership, faculty, and staff in an active and high-demand environment. This is an excellent opportunity for an individual who is organized, collaborative, flexible, and team oriented.

This position serves as a key liaison between leadership, faculty, and divisional staff, driving workflow efficiency, ensuring data integrity, and supporting operational decision making. The role exercises independent judgment in managing high-volume contract processes, optimizing systems, and implementing continuous improvement initiatives to enhance effectiveness, compliance, and scalability.

Essential Role Responsibilities

• In close collaboration with academic divisions and the AVPTL, support the intake and governance of faculty contract assignment requests across multiple academic divisions to ensure compliance with union agreements and institutional policies.
• Serve as key liaison and guide the end-to-end contract lifecycle management for faculty temporary and additional assignments, overload stipends, and travel and office space requests and other tickets approvals involving the AVPTL using SaaS (e.g., Team Dynamix).
• Review and facilitate contract validation and processing in alignment with preauthorized approvals and signatory protocols.
• Manage high-volume contract operations (50-90 daily reviews during peak cycles and 20-40 during non-peak periods), ensuring accuracy, compliance, and adherence to service-level timelines.
• Analyze, track, and monitor TDx workflows, leading workflow updates and improvements as needed
• Assist the AVPTL with Faculty Handbook, ensuring policies, procedures, and standards remain current, compliant, and aligned with institutional and union regulatory requirements.
• Collaborate with staff, faculty, and leadership to drive efficient and aligned workflow processes.
• Support AVPTL in operational and administrative functions, including travel coordination, procurement and requisitions, P-card reconciliation, budget tracking, and resource planning to ensure efficient and compliant divisional operations.
• Ability to work independently, organize resources, and accept responsibility for completing assignments with minimal or no supervision.
• Coordinate office space allocation, internal meetings, and event initiatives at the request of AVPTL.
• Coordinate and align operational support for the AVP, ensuring administrative processes reflect divisional priorities and strategic objectives.

Minimum Education Required

Bachelor's degree

Experience Required

• Bachelor's degree in a related field with progressively responsible experience in contract administration, academic/business operations, or a related area
• Demonstrated experience managing high-volume contract lifecycle processes with compliance oversight
• Knowledge of contract management principles, regulatory requirements, and union or institutional policies
• Experience supporting policy governance and formal documentation processes, such as faculty handbooks
• Proficiency in data analysis, reporting, and enterprise/SaaS systems (e.g., Team Dynamix or similar platforms)
• Ability to coordinate cross-functional workflows and collaborate effectively with diverse stakeholders
• Strong organizational, analytical, and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment
• Working knowledge of financial processes, including requisitions, reconciliations, and budget tracking
• Excellent communication skills, attention to detail, and ability to handle sensitive information with discretion
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
• Ability to write clearly and concisely, including extensive knowledge of spelling, grammar and language usage.
• Ability to work effectively with diverse segments of internal and external college constituencies.
• Ability to use initiative to define and resolve problems.
• Ability to maintain strict confidentiality.
• Ability to work independently.
• Regular attendance is a requirement for this job.
• Performs all duties while considering the impact of any actions on the college's sustainability initiatives in the areas of environmental stewardship, social responsibility, and economic prosperity.

Physical Demand Summary

Requires extensive coordination with internal and external constituents. Extended hours required during peak periods and special events. Fast-paced office environment with frequent interruptions and distractions.

Supervisory Position?

No

Division

Teaching & Learning Services

Department

Teaching & Learning Services

Benefits Summary

Howard Community College offers competitive salaries, excellent medical and dental selections, tuition reimbursement and paid leave programs. As a participating member of the Maryland Retirement and Pension System, HCC offers two retirement options: The Pension, which requires a 7% employee contribution and The ORP, a 403(b) with a 7.25% employer contribution only. Employees in positions that do not require a bachelor's degree must participate in The Pension. Employees that possess a bachelor's degree and hold professional positions that require a bachelor's degree may choose to participate in either The Pension or The ORP.

EEO Statement

Howard Community College (HCC) is an Equal Employment Opportunity & affirmative action employer & values diversity within its faculty, staff & student population. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, sexual orientation, gender identity, genetic information, disability or protected veteran status. HCC understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance with the job application process, please contact the Office of Human Resources at 443-518-1100.