Enterprise Voice AI Solutions Consultant - Post-Sales

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Los Angeles (CA)

Remote

USD 150,000 - 200,000

Full time

13 days ago
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Job summary

True Talent Solutions Partners is seeking a post-sales, customer-facing leader to own enterprise implementations of live, production-grade voice AI deployments for enterprise clients. You will translate client requirements into technical specs, collaborate with applied AI engineers, and manage end-to-end delivery.

You will engage clients to map workflows, configure AI-driven processes, and document solutions while guiding relationships through the implementation lifecycle in a fast-moving

Qualifications

  • 4 to 8 years of customer-facing experience in solutions consulting, implementation, or a related post-sales technical role.
  • At least 3 years owning end-to-end enterprise implementations in a solutions engineering or solutions consultant capacity.
  • Hands-on experience building or configuring real-time, multi-turn voice AI agents.
  • Strong technical fluency with APIs, webhooks, CRMs, data structures, and system integrations.
  • Comfort using modern AI development tools such as code-assist or AI-powered IDE environments.
  • Experience at a consulting, enterprise software, or technology services firm is a strong signal.
  • Background in contact center software, conversational AI, or call center platforms is a plus.
  • Exposure to legal, insurance, or financial services intake operations is an asset.
  • Based in Canada, with Toronto strongly preferred; fully remote candidates in other locations will also be considered.
  • No visa sponsorship available.

Responsibilities

  • Lead post-sales customer engagements end-to-end, from kickoff through live production deployment.
  • Meet with clients to understand their existing workflows, procedures, and customer experience goals.
  • Map current-state processes to AI-driven future-state designs, working with applied AI engineers.
  • Translate complex business logic and client requirements into clear implementation documentation and technical specifications.
  • Manage enterprise and mid-market client relationships, serving as the primary contact throughout the implementation lifecycle.

Skills

Customer-facing
Solutions consulting
End-to-end implementations
Voice AI
APIs & integrations
CRM systems
AI development tools
Consulting firm experience
Call center platforms
Legal/financial intake

Tools

CRMs
Voice AI platforms

Job description

True Talent Solutions Partners is seeking a post-sales, customer-facing leader to own enterprise implementations of live, production-grade voice AI deployments for enterprise clients. You will translate client requirements into technical specs, collaborate with applied AI engineers, and manage end-to-end delivery.

You will engage clients to map workflows, configure AI-driven processes, and document solutions while guiding relationships through the implementation lifecycle in a fast-moving

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