Enterprise Solutions Architect, Voice AI & IVR

Vapi Inc.; New York (NY); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Competitive salary and equity

Comprehensive health coverage

Quarterly off-sites

Flexible time off

Catered meals

Transportation

Gym access

$10k annual L&D budget

Job summary

Vapi Inc. in New York is looking for a Solutions Architect to drive technical customer engagements and enterprise solutions. This role involves understanding product applications, conducting demos, and leading technical discussions with clients.

The ideal candidate has over 4 years in a customer-facing technical role, with expertise in telephony systems. Great teamwork, clarity, and a commitment to driving customer success are essential.

We offer competitive salaries, equity, comprehensive health coverage, flexible time off, and a robust L&D budget.

Qualifications

• 4+ years in a technical customer-facing role.
• Ability to write code for integrations and debug issues.
• Experience with telephony systems like SIP or Twilio.

Responsibilities

• Learn Vapi’s product and customer use cases during the first 30 days.
• Own technical discovery and create demos for enterprise deals.
• Lead the technical side of deals from initial call to go-live.

Skills

Technical pre-sales

Integration development

Voice telephony systems

Communication with executives

Objection handling

Tools

SIP

Twilio

Genesys

Five9

Job description

Vapi Inc. in New York is looking for a Solutions Architect to drive technical customer engagements and enterprise solutions. This role involves understanding product applications, conducting demos, and leading technical discussions with clients.

The ideal candidate has over 4 years in a customer-facing technical role, with expertise in telephony systems. Great teamwork, clarity, and a commitment to driving customer success are essential.

We offer competitive salaries, equity, comprehensive health coverage, flexible time off, and a robust L&D budget.