Enterprise Trial Success Lead (Remote)

Samsara Inc.; United States; Remote; USD 112,000 - 170,000; Full time

Job summary

Samsara is seeking a Sr. Trial Success Manager to support enterprise trials, collaborating with Sales, Sales Engineering and cross-functional teams to tailor and drive trial plans. This role directly influences trial conversion and long-term customer adoption within the Enterprise segment.

Ideal candidates bring 8+ years in client-facing roles in SaaS/tech, strong PM skills, and the ability to lead complex, multi-team initiatives while traveling up to 25% across the US and Canada.

Qualifications

• 8+ years of experience in a client-facing role working with larger, Enterprise clients - strategic consulting, account management, project management, SaaS or technology experience preferred.

Responsibilities

• Manage the trial of Samsara technology for enterprise prospects, developing tailored trial plans customized to the prospect’s specific needs.
• Lead value-based conversations to establish success criteria, define project scope and manage internal and external teams accountable for the end-to-end delivery of the trial.
• Act as a subject matter expert on topics such as change management, communication strategy, risk mitigation, and coaching techniques.
• Build collateral to support trial process standardization including job aids, communication templates, mutual action plans in Accord, etc.
• Lead internal account team strategy sessions to unblock deals and drive alignment on next steps to progress the trial, coordinate leadership support asks, and more.
• Coordinate with key cross functional teams to bring in the right resources at the right time based on strategic priorities of the trial.
• Communicate updates on major milestones, keeping internal and external stakeholders informed of progress and trial outcomes.
• Create tailored meeting content for key trial milestones and ad hoc engagements as needed.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale.

Skills

Project management

Change management

Communication strategies

Risk management

Coaching techniques

Organization

Communication

CRM

PM tools

Adaptability

Problem solving

Presentation skills

Self-motivation

Sales experience (enterprise)

Job description

Samsara is seeking a Sr. Trial Success Manager to support enterprise trials, collaborating with Sales, Sales Engineering and cross-functional teams to tailor and drive trial plans. This role directly influences trial conversion and long-term customer adoption within the Enterprise segment.

Ideal candidates bring 8+ years in client-facing roles in SaaS/tech, strong PM skills, and the ability to lead complex, multi-team initiatives while traveling up to 25% across the US and Canada.