Enterprise Transformation & Change Leader

HSO; New York (NY); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Performance-based bonus

Paid time off

Medical/dental/vision coverage

401(k) with company match

Job summary

HSO is seeking an Advisory Transformation Consultant to guide complex client transformations from strategy through adoption. You will craft value-driven roadmaps, lead executive workshops, and drive change strategies across programs.

Work spans strategy, design, and execution with measurable business outcomes. Role demands strong facilitation, stakeholder engagement, and hands-on delivery in a Microsoft-centric ecosystem.

Qualifications

• Bachelor’s degree in Business, Management, Organizational Development, or related field
• 3+ years in consulting, advisory, business transformation, or change management
• Experience supporting ERP, CRM, or cloud transformations (Microsoft Dynamics 365 strongly preferred)
• Working knowledge of change management methodologies (Prosci/ADKAR, Kotter, or similar)
• Strong analytical skills: business cases, KPIs, process mapping
• Excellent facilitation and executive communication skills
• Comfort working across multiple engagements and ambiguous environments
• Experience in a Microsoft partner consulting environment
• Familiarity with BPM frameworks and tools (BPMN, APQC, Visio, Mavim)
• Experience with AI/Copilot adoption and organizational change

Responsibilities

• Define transformation objectives, success measures, and value drivers with executive sponsors
• Build value blueprints linking capabilities, processes, and technology to KPIs
• Lead current-state assessments and identify performance gaps and levers
• Develop phased roadmaps aligned to value, risk, and readiness
• Lead end-to-end business process discovery and future-state design
• Collaborate with solution architects to align requirements and configurations
• Translate process changes into clear role-based change impacts
• Design and execute integrated change management strategies across sponsorship, communications, training and reinforcement
• Conduct readiness assessments; identify resistance and mitigation plans
• Coach executives and leaders as visible change champions
• Design and facilitate workshops, town halls, and engagement sessions
• Develop training strategies that build role-based capability
• Define adoption metrics bridging system usage, process performance, and human behavior
• Monitor post-implementation benefits realization and recommend corrective actions
• Facilitate retrospectives and continuous improvement cycles
• Contribute to thought leadership, methodologies, and reusable assets
• Convert deliverables into templates, playbooks, and accelerators
• Document case studies, lessons learned, and best practices

Skills

Transformation roadmaps

Workshop facilitation

Change management

Cross-functional collaboration

Executive communication

Education

Bachelor’s degree in Business/Management/Organizational Development

Tools

BPMN

Visio

Mavim

APQC

Microsoft Dynamics 365

Job description

HSO is seeking an Advisory Transformation Consultant to guide complex client transformations from strategy through adoption. You will craft value-driven roadmaps, lead executive workshops, and drive change strategies across programs.

Work spans strategy, design, and execution with measurable business outcomes. Role demands strong facilitation, stakeholder engagement, and hands-on delivery in a Microsoft-centric ecosystem.