Client Leader, Advisory

HSO; New York (NY); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

Performance bonus

Unlimited PTO

Comprehensive benefits (medical,Dental

Vision, FSA, HSA, 401(k) company match

Job summary

HSO is seeking an Advisory Transformation Consultant to guide enterprise transformation from strategy through adoption and value realization. You will partner with executive sponsors to define objectives, success measures, and outcomes, and lead assessments to identify gaps and levers for improvement.

You will develop value blueprints and phased roadmaps, facilitate leadership workshops, and drive end-to-end process design and change management across engagements.

Qualifications

• Bachelor's degree in business, management, or organizational development.
• 3+ years in consulting, advisory services, or business transformation.
• ERP/CRM/cloud transformation experience; Dynamics 365 preferred.
• Familiar with Prosci/ADKAR, Kotter or similar frameworks.
• Strong analytical skills: KPI definition, value measurement, mapping.
• Excellent workshop facilitation and executive communication.
• Experience across multiple engagements in complex environments.
• Microsoft partner consulting experience advantageous.
• Familiar with BPMN/Visio/Mavim tools and frameworks.
• Experience supporting AI/Copilot adoption and org change.

Responsibilities

• Serve as trusted advisor guiding transformation from strategy to value realization.
• Partner with sponsors to define objectives, success measures and outcomes.
• Lead current-state assessments to identify gaps and levers for improvement.
• Develop value blueprints and phased transformation roadmaps.
• Facilitate executive workshops to drive alignment and momentum.
• Lead end-to-end business process discovery and future-state design.
• Collaborate with architects and consultants to align requirements and solutions.
• Design and execute integrated change management strategies.
• Conduct change impact and readiness assessments with mitigation plans.
• Define and monitor adoption metrics and benefits realization.
• Coach sponsors to act as visible change champions.
• Contribute to growth of advisory practice with assets and playbooks.

Skills

Transformation roadmaps

Executive workshop facilitation

Future-state design

Change management

People-process-technology alignment

Stakeholder influence

Executive advisory communication

Delivery support

Clear communication

Collaborative problem solving

Education

Bachelor's degree in Business/Management/Organizational Development

Tools

Visio

Mavim

APQC

Job description

As an Advisory Transformation Consultant you can expect to...

• Serve as a trusted advisor to clients, guiding enterprise transformation initiatives from strategic planning through adoption and sustained business value realization.
• Partner with executive sponsors and key stakeholders to define transformation objectives, success measures, value drivers, and business outcomes.
• Lead current-state assessments to identify performance gaps, improvement opportunities, and key transformation levers.
• Develop value blueprints and phased transformation roadmaps that connect business capabilities, processes, technology investments, risk considerations, and organizational readiness.
• Facilitate executive, leadership, and stakeholder workshops that drive alignment, decision-making, and transformation momentum.
• Lead end-to-end business process discovery and future-state design efforts that balance strategic goals with operational realities.
• Collaborate with solution architects and functional consultants to align business requirements, process changes, and solution configurations.
• Design and execute integrated change management strategies, including sponsorship alignment, communications, training, readiness, engagement, and reinforcement activities.
• Conduct change impact and organizational readiness assessments, identify adoption risks, and develop mitigation strategies.
• Define and monitor adoption, performance, and benefits realization metrics while recommending corrective actions and continuous improvement opportunities.
• Coach executive sponsors and business leaders to serve as visible and effective change champions throughout transformation programs.
• Contribute to the growth of HSO’s Advisory practice through thought leadership, reusable assets, methodologies, templates, playbooks, accelerators, case studies, and business development activities as appropriate to level.

You’re great at...

• Translating organizational strategy into actionable transformation roadmaps tied to measurable business value.
• Facilitating executive and stakeholder workshops that build alignment, drive decisions, and create momentum.
• Designing future-state business processes that are both strategic and operationally practical.
• Leading change management initiatives that enable adoption, readiness, capability development, and sustained performance improvement.
• Connecting people, process, and technology decisions to tangible business outcomes.
• Influencing stakeholders and driving progress in complex environments without direct authority.
• Operating effectively between executive-level advisory conversations and hands‑on delivery support.
• Communicating complex concepts clearly to executive, business, and project stakeholders.
• Solving complex business challenges with a collaborative and outcomes‑focused approach.

Sound interesting? If so, you’ll have...

• Bachelor’s degree in Business, Management, Organizational Development, or a related field.
• 3+ years of experience in consulting, advisory services, business transformation, change management, or a related discipline.
• Experience supporting ERP, CRM, or cloud transformation initiatives, with Microsoft Dynamics 365 experience strongly preferred.
• Working knowledge of established change management methodologies such as Prosci/ADKAR, Kotter, or similar frameworks.
• Strong analytical capabilities, including business case development, KPI definition, value measurement, and process mapping.
• Excellent workshop facilitation, stakeholder management, and executive communication skills.
• Experience working across multiple engagements and navigating complex or ambiguous business environments.
• Experience within a Microsoft partner consulting environment.
• Familiarity with business process management frameworks and tools such as BPMN, APQC, Visio, or Mavim.
• Experience supporting AI and Copilot adoption initiatives and the associated organizational change requirements.

The Perks

We offer competitive pay with a performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment.

HSO is an Equal Opportunity Employer.