Enterprise Technical Leads Manager (Player‑Coach)

Datavant; Jackson (MS); On-site; USD 125,000 - 147,000; Full time

Job summary

Datavant is seeking a Manager to lead a small team of Enterprise Technical Leads while owning a subset of our most complex enterprise engagements. This player-coach role combines people leadership with hands-on technical ownership, reporting to a Senior Manager of the Enterprise Technical Leads pod.

You will mentor and guide a team, drive scalable technical solutions and cross-functional alignment across Product, Engineering, GTM, Science, and Privacy to unblock delivery and prioritize work that

Qualifications

• 5–8+ years in a customer-facing technical role (e.g., technical account manager, solutions engineer, solutions architect, implementations, onboarding, technical program management, forward-deployed engineer, or similar)
• Proven track record leading complex enterprise implementations or integrations
• Ability to operate at both team leadership and hands-on technical contributor levels simultaneously
• 1–3+ years of experience managing or mentoring technical, customer-facing teams

Responsibilities

• Lead and develop a high-performing team
• Manage, coach, and develop a team of Enterprise Technical Leads, elevating their ability to solve complex problems
• Provide clear performance feedback and career guidance aligned with Technical Solutions expectations
• Foster a culture of ownership, accountability, and continuous improvement
• Actively mentor team members by modeling strong technical judgment, customer management, and execution
• Own high-impact enterprise engagements (player-coach)
• Directly lead a subset of complex, high-stakes enterprise customers and implementations
• Architect and execute scalable technical solutions and integrations, often spanning multiple systems and stakeholders
• Serve as the technical escalation point for both your own accounts and your team’s portfolio
• Balance hands-on delivery with team leadership, prioritizing where your direct involvement drives the most impact
• Drive cross-functional alignment
• Partner closely with Strategic Engagement, Product, Engineering, GTM, Science, and Privacy to unblock delivery and align priorities
• Help your team navigate complexity by providing structure, prioritization, and clear decision frameworks
• Represent Technical Solutions in cross-functional discussions, advocating for both customer needs and scalable solutions
• Scale systems, not just solutions
• Identify patterns across both your own work and your team’s work to drive process improvements and repeatable frameworks
• Balance bespoke solutions with standardization and scalability
• Contribute to improving internal systems, documentation, and tooling to increase overall team efficiency
• Drive end-to-end technical delivery for large, high-impact enterprise customers, often spanning multiple systems, stakeholders, and product areas

Skills

Customer-facing

Team leadership

Enterprise engagements

Technical judgment

Job description

Datavant is seeking a Manager to lead a small team of Enterprise Technical Leads while owning a subset of our most complex enterprise engagements. This player-coach role combines people leadership with hands-on technical ownership, reporting to a Senior Manager of the Enterprise Technical Leads pod.

You will mentor and guide a team, drive scalable technical solutions and cross-functional alignment across Product, Engineering, GTM, Science, and Privacy to unblock delivery and prioritize work that