Enterprise Support Specialist II

Leesar Inc; Fort Myers (FL); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

On-site health clinic

Annual bonus program

HDHP plan at zero cost

HSA employer contributions

Life insurance

401(k) with employer match

PTO and holidays

Tuition reimbursement

Professional development opportunities

Job summary

LeeSar/CSF in Fort Myers, FL is seeking an Enterprise Support Specialist II to join our Information Systems team. You will provide Tier II support for Oracle Fusion ERP, Oracle Cloud WMS, and related integrations, troubleshoot complex issues, and help manage patches, releases, and documentation.

You’ll collaborate with vendors and business leaders, mentor Tier I staff, and contribute to process improvements while balancing multiple priorities in a fast-paced healthcare supply chain environment.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
• 3–5 years supporting enterprise applications, or 5–7 years in lieu of a degree.
• Experience with Oracle Fusion, Oracle Cloud, or similar ERP platforms.
• Strong SQL and REST API experience; knowledge of enterprise integrations.
• Excellent analytical and problem-solving skills; strong communication with technical and business teams.

Responsibilities

• Provide Tier II support for enterprise applications and integrations.
• Troubleshoot complex application and integration issues across systems.
• Lead patching, regression testing, and release management activities.
• Collaborate with vendors and internal stakeholders to improve performance.
• Develop documentation, training materials, and standard operating procedures.
• Mentor Tier I Support Specialists and participate in on-call rotations.

Skills

SQL

REST API

ERP systems

System integrations

Troubleshooting

Documentation

Communication

Education

Bachelor's degree in IT/CS

Tools

Oracle Fusion ERP

Oracle Cloud WMS

Job description

Enterprise Support Specialist IIDepartment: Information TechnologyLocation: Fort Myers, FLJoin Southwest Florida's Premier Healthcare Supply Chain Technology TeamTechnology. Innovation. Healthcare Impact.Are you an experienced Enterprise Applications Support professional who enjoys solving complex technical challenges while making a meaningful impact?At LeeSar/CSF, technology powers the healthcare supply chain that supports hospitals and healthcare providers across Southwest Florida. As an Enterprise Support Specialist II, you'll help maintain and optimize critical enterprise applications including Oracle Fusion ERP, Oracle Cloud WMS, and integrated business systems that keep healthcare moving.If you're passionate about enterprise technology, system optimization, integrations, and collaborating with both technical teams and business leaders, we'd love to meet you.What You'll DoAs an Enterprise Support Specialist II, you'll serve as a key member of our Information Systems team by:Providing Tier II support for enterprise applicationsTroubleshooting complex application and integration issuesSupporting Oracle Fusion, Oracle Cloud WMS, APIs, and enterprise system integrationsLeading quarterly patching, regression testing, and release management activitiesCollaborating with vendors and internal stakeholders to improve system performanceDeveloping documentation, training materials, and standard operating proceduresMentoring Tier I Support Specialists while helping drive continuous improvement initiativesSupporting mission-critical business applications that enable healthcare operations every dayThe role includes troubleshooting, application support, integration maintenance, release management, user training, and participation in an on-call rotation as needed.What We're Looking ForBachelor's degree in Information Technology, Computer Science, Computer Information Systems, or related field (or equivalent experience)3–5 years supporting enterprise applications (or 5–7 years in lieu of a degree)Experience with Oracle Fusion, Oracle Cloud, or similar ERP platformsStrong SQL and REST API experienceKnowledge of enterprise integrations and system troubleshootingExcellent analytical and problem-solving skillsStrong communication skills with both technical and business teamsHealthcare or supply chain technology experience is a plusThe position emphasizes experience with Oracle platforms, SQL, REST APIs, enterprise integrations, documentation, troubleshooting, and managing multiple priorities in a fast-paced environment.Why Join LeeSar & CSFEvery system you support helps ensure hospitals receive the supplies, medications, and technology they need to care for patients. Here, your technical expertise directly impacts healthcare across Southwest Florida.Join an organization where innovation, collaboration, and service make a difference every day.Benefits PackageLeeSar and CSF offers a comprehensive benefits package that includes an on-site health clinic, annual bonus program, an HDHP plan at zero cost for associate-only coverage, employer contributions to HSA and cost-sharing at all coverage levels, employer-paid disability and group life insurance, and a 401(k) plan with up to a 5% employer match and immediate vesting, plus a Roth option. Additional benefits include dental, vision, and voluntary plans, tuition reimbursement, professional development opportunities, nine paid holidays, and a generous PTO bank.At LeeSar and CSF, our Associates drive the success of our member hospitals and clinical partners. We proudly operate as an Equal Opportunity Employer and maintain a Drug-Free/Tobacco-Free Workplace.Interested candidates may request the full job description by emailing [e-mail] with the subject line Enterprise Support Specialist II