Enterprise Solutions Strategy Lead

CloudFlare; Austin, Northern (TX, KY); Hybrid; USD 180,000 - 340,000; Full time

Benefits offered by this job

Equity

Health benefits

401(k)

Paid time off

Job summary

Cloudflare is seeking a Solution Strategy Lead to join the Pre‑Sales Customer Engineering team. You will serve as a trusted advisor for 1–5 high‑value accounts, mapping the customer’s technical ecosystem and driving enterprise‑wide transformation from strategy to delivery.

You will coordinate cross‑functional teams, build executive relationships, and identify opportunities for platform adoption and expansion, shaping product roadmaps with customer insights.

Qualifications

• Architectural Command: 10+ years of experience in Customer Engineering Leadership, Product Management, Consulting, or Technical Strategy within a global SaaS or infrastructure environment.
• Executive Presence: Exceptional communication skills with the ability to influence C-level executives and internal product leads simultaneously.
• Relentless Curiosity: A natural obsession with “How it works” and “How it could be better.” You are driven to discover the architectural truth behind every customer challenge.
• Bias for Action: You don't just identify problems; you build the “Formation” to solve them. You are comfortable in high-pressure, ambiguous environments.

Responsibilities

• Platform Adoption Roadmapping: Develop account-specific adoption plans across App Modernization, Developer, and AI. Map customer workloads to Cloudflare capabilities. Define sequencing and milestones.
• Cross-Functional Coordination: Coordinate SE, CS, and Product resources against adoption milestones. Run account team operating rhythm. Ensure internal alignment on customer priorities.
• Technical Executive Relationships: Build relationships with CTOs, VPs of Engineering, and Platform Architects. Engage technical decision-makers on platform strategy. CD retains procurement and CFO relationships.
• Expansion Development: Identify and qualify platform expansion opportunities. Hand off to CD when commercial-ready. This individual builds the case; CD closes the deal.
• Voice of Customer to Product: Bring strategic customer requirements into Product roadmap discussions. Provide quarterly briefings on adoption patterns, blockers, and feature needs.

Skills

Architectural leadership

Executive presence

Relentless curiosity

Bias for action

AI & security awareness

Job description

Cloudflare is seeking a Solution Strategy Lead to join the Pre‑Sales Customer Engineering team. You will serve as a trusted advisor for 1–5 high‑value accounts, mapping the customer’s technical ecosystem and driving enterprise‑wide transformation from strategy to delivery.

You will coordinate cross‑functional teams, build executive relationships, and identify opportunities for platform adoption and expansion, shaping product roadmaps with customer insights.