Enterprise Solutions Engineer - GenAI & Pre-Sales Lead

United States Digital Space LLC; New York, San Francisco (NY, CA); On-site; USD 180,000 - 225,000; Full time

Benefits offered by this job

Equity compensation

Health, dental and vision coverage

Retirement benefits

Learning and development stipend

Generous PTO

Commuter stipend

Job summary

United States Digital Space LLC is seeking a Solutions Engineer in New York to partner with Account Executives, Product, and MLEs to guide prospects through pre-sales, delivering custom demos and pilots to secure the technical win. You will translate customer needs into actionable SOWs and work with delivery teams on initial implementations.

The role requires deep GenAI knowledge, enterprise SaaS experience, and a proven ability to unblock complex technical challenges while communicating with

Qualifications

• Strong engineering background with client-facing pre- or post-sales experience.
• Experience developing with Python, Java and/or other web languages.
• Experience in enterprise SaaS, cloud tech, finance, fintech or similar industries with end-customer engagement.
• Self-starter who can unblock technical issues in the field with customers.
• Presentation skills with high technical credibility when speaking to executives and engineers.

Responsibilities

• Partner with AEs to deliver tailored demos and prototypes based on customer requirements.
• Develop domain expertise in Generative AI / LLM applications for enterprise use cases.
• Be accountable for securing the technical win by removing technical blockers.
• Interact with customers daily to understand needs and design solutions.
• Create Scopes of Work by breaking down challenges into a project plan.
• Collaborate with forward-deployed engineers to develop agents in the initial post-sales stage.
• Identify customer-specific feature requests with AEs and PMs.
• Drive strategic initiatives to improve SE team efficiency and impact.

Skills

Engineering background

Python

Java

Enterprise SaaS

Job description

United States Digital Space LLC is seeking a Solutions Engineer in New York to partner with Account Executives, Product, and MLEs to guide prospects through pre-sales, delivering custom demos and pilots to secure the technical win. You will translate customer needs into actionable SOWs and work with delivery teams on initial implementations.

The role requires deep GenAI knowledge, enterprise SaaS experience, and a proven ability to unblock complex technical challenges while communicating with