Enterprise Solutions Engineer - East Coast

Resolve AI; United States; Remote; USD 140,000 - 190,000; Full time

Benefits offered by this job

Medical coverage

Housing stipend

Unlimited PTO

Visa sponsorship

401(k) plan

Parental leave

Tech stipend

Lunches & dinners

Job summary

Resolve AI is seeking a senior Enterprise Solutions Engineer to cover the East Coast. You will partner with Account Executives to lead complex enterprise sales cycles for our autonomous AI platform, guiding customers from discovery to deployment in cloud-native environments.

In this customer-facing role, you’ll translate technical challenges into platform solutions, run demos, build trusted relationships with engineering teams, and help shape product messaging and roadmap.

Qualifications

• 5+ years in Solutions Engineering, Sales Engineering, or similar customer-facing tech role in enterprise SaaS/DevOps/AI.
• Track record of leading consultative enterprise sales cycles with multiple stakeholders.
• Hands-on experience with cloud platforms (AWS preferred), Kubernetes, and DevOps in cloud-native environments.

Responsibilities

• Co-lead enterprise sales cycles with Account Executives, leading from discovery through PoC and close.
• Run product demonstrations and evaluations, translating customer infrastructure challenges into platform solutions.
• Build relationships with customer engineering and operations stakeholders for success across pilots and deployments.
• Relay structured customer feedback to Product and Engineering to influence roadmap and messaging.
• Maintain reusable demo environments, playbooks, and sales engineering tools to support GTM motions.

Skills

Enterprise SaaS

Sales engineering

AWS experience

Kubernetes

DevOps practices

Stakeholder management

Strong communicator

Automation mindset

Tools

Kubernetes

AWS

DevOps tools

Job description

Role overview

Join a venture-backed AI startup as a senior Enterprise Solutions Engineer covering the East Coast territory. This customer-facing technical role partners with Account Executives to drive complex enterprise sales cycles for an autonomous AI platform built to investigate and remediate production system issues end-to-end. You'll act as the trusted technical advisor across discovery, evaluation, and deployment, helping shape how the platform lands inside cloud-native engineering organizations.

Responsibilities

• Co-lead enterprise sales cycles alongside Account Executives, serving as the technical lead from discovery through proof-of-concept and close
• Run product demonstrations and technical evaluations, translating customer infrastructure challenges into concrete platform solutions
• Build lasting relationships with customer engineering and operations stakeholders, ensuring technical success across pilots and deployments
• Relay structured customer feedback to Product and Engineering, influencing roadmap decisions and sharpening technical messaging
• Maintain reusable demo environments, playbooks, and sales engineering tools to support a scalable go-to-market motion

Requirements

• 5+ years in Solutions Engineering, Sales Engineering, or a similar customer-facing technical role within enterprise SaaS, DevOps, or AI
• Track record of leading consultative enterprise sales cycles involving multiple stakeholders
• Hands‑on experience with cloud platforms (AWS preferred), Kubernetes, and DevOps practices in cloud-native environments
• Comfort with infrastructure automation and security/compliance best practices
• Strong communication skills with the ability to present technical concepts to both engineers and executives
• Self‑starter orientation suited to fast-paced, early‑stage environments

Benefits and work setup

• Comprehensive medical, dental, and vision insurance
• Monthly housing stipend
• Flexible unlimited paid time off
• Visa sponsorship and immigration support
• 401(k) plan, parental leave, and discretionary tech benefit stipend
• Daily in-office lunches and dinners