Senior Solution Engineer

Qovery; United States; Remote; USD 120,000 - 170,000; Full time

Benefits offered by this job

Remote-first

Global hiring

Diversity & inclusion

Job summary

Qovery is seeking a senior technical advisor to partner with customers and the go-to-market team. The role blends pre-sales, onboarding, Kubernetes expertise, and product feedback to help production teams adopt the platform.

You will guide architecture discussions, own troubleshooting of cloud and Kubernetes deployments, and act as a trusted advisor during pre-sales while supporting onboarding with customer success. You’ll deliver actionable feedback to engineering to scale operations.

Qualifications

• Deep hands-on Kubernetes and cloud infrastructure experience in production.
• Strong background in pre-sales, solution engineering, or customer-facing roles.
• Ability to lead architecture discussions with DevOps, platform, and engineering teams.
• Clear communication across technical and non-technical audiences.
• Experience at the intersection of infrastructure, product, and engineering.

Responsibilities

• Guide prospects and customers through architecture discussions, onboarding, migrations, and production adoption
• Lead technical conversations around scalable cloud and Kubernetes setups and troubleshoot infrastructure and deployment issues
• Act as a trusted technical advisor, validating deals during pre-sales and supporting onboarding alongside customer success
• Deliver structured product feedback and escalations to engineering, helping make the customer experience more scalable and efficient
• Support platform and engineering teams in adopting best practices for the platform

Skills

Kubernetes

Cloud infrastructure

Pre-sales / solution engineering

Customer-facing engineering

Architecture leadership

Communication

Job description

Role overview

Partner with customers and the go-to-market team as a senior technical advisor for an AI-era infrastructure platform. The role blends technical pre-sales, customer onboarding, Kubernetes expertise, and product feedback to help platform and DevOps teams adopt the platform successfully in production environments.

Responsibilities

• Guide prospects and customers through architecture discussions, onboarding, migrations, and production adoption
• Lead technical conversations around scalable cloud and Kubernetes setups and troubleshoot infrastructure and deployment issues
• Act as a trusted technical advisor, validating deals during pre-sales and supporting onboarding alongside customer success
• Deliver structured product feedback and escalations to engineering, helping make the customer experience more scalable and efficient
• Support platform and engineering teams in adopting best practices for the platform

Requirements

• Deep hands-on experience with Kubernetes and cloud infrastructure in production environments
• Strong background in technical pre-sales, solution engineering, or customer-facing engineering roles
• Ability to lead architecture and troubleshooting conversations with DevOps, platform, and engineering teams
• Clear communication skills across both technical and non-technical audiences
• Track record of operating at the intersection of infrastructure, product, and engineering
• Comfort working in a remote-first, fast-paced environment with high ownership and accountability

Nice to have

• Experience working with AI coding agents or agentic infrastructure workflows
• Familiarity with platforms that balance developer velocity, security, compliance, and cost

Benefits and work setup

• Remote-first organization with global hiring
• High-ownership culture with transparent information sharing and accountability for outcomes
• Equal opportunity employer committed to diversity and inclusion, hiring on qualifications, merit, and business need
• Structured hiring process typically including an initial screen, a hiring manager interview, a case study, a culture round, a final leadership interview, and reference checks