Enterprise Solution Consultant - Presales & Value

Fusion Group; Northern (KY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Fusion GBS is seeking a Solution Consultant to support the Sales team by identifying, qualifying and nurturing opportunities, and to demonstrate the value of our IT service management solutions.

You will design customer demos, develop SOWs, and collaborate with technical experts to deliver tailored, ROI-driven proposals. This role requires strong communication and a client-focused mindset, with emphasis on ITIL-aligned processes and partner ecosystems.

Qualifications

• Presales or sales engineering experience in IT
• Ability to map customer needs to solutions and demonstrate ROI
• Strong collaboration with Sales teams to drive opportunities

Responsibilities

• Present value and functions of Fusion GBS solutions and partner offerings at all levels
• Plan, prepare, and run customer-specific demos
• Implement proof-of-values for customers
• Create cross-product solution scenarios based on customer requirements
• Develop SOWs and project plans to support tailored proposals

Skills

Communication

Technical aptitude

English fluency

Tools

BMC Helix ITSM

ServiceNow Certified Associate

Job description

Fusion GBS is seeking a Solution Consultant to support the Sales team by identifying, qualifying and nurturing opportunities, and to demonstrate the value of our IT service management solutions.

You will design customer demos, develop SOWs, and collaborate with technical experts to deliver tailored, ROI-driven proposals. This role requires strong communication and a client-focused mindset, with emphasis on ITIL-aligned processes and partner ecosystems.