Enterprise Senior Account Manager — Growth & Retention

Validity; Boston (MA); Hybrid; USD 130,000 - 150,000; Full time

Benefits offered by this job

Bonus opportunities

Stock options

Comprehensive benefits

Job summary

Validity is seeking a Senior Account Manager in Boston, Massachusetts. This hybrid position requires enterprise-level SaaS experience with a focus on client relationship management, strategic retention, and account expansion. Responsibilities include developing account plans, achieving revenue targets, and effective communication with clients. The compensation includes a base salary of $130,000 to $150,000, with a total earnings potential (OTE) of $260,000 to $300,000 plus benefits and bonuses.

Qualifications

• Minimum 7-10 years in similar Senior Account Manager roles at a B2B SaaS company.
• Proven track record of achieving retention and growth targets.
• Strong business acumen with operational and analytical skills.

Responsibilities

• Achieve trusted advisor status and nurture client relationships.
• Develop detailed account plans and align with customers' strategic objectives.
• Upsell, cross-sell, and renew accounts to meet growth targets.

Skills

B2B SaaS experience

Account management

Business development

Sales cycle expertise

Analytical skills

Communication skills

Education

Bachelor's degree

Tools

Agentforce 360 Platform

Job description

Validity is seeking a Senior Account Manager in Boston, Massachusetts. This hybrid position requires enterprise-level SaaS experience with a focus on client relationship management, strategic retention, and account expansion. Responsibilities include developing account plans, achieving revenue targets, and effective communication with clients. The compensation includes a base salary of $130,000 to $150,000, with a total earnings potential (OTE) of $260,000 to $300,000 plus benefits and bonuses.