Enterprise Security TAM: Strategy, Onboarding & Advocacy

sentinellabs; United States; Hybrid; USD 140,000 - 190,000; Full time

Benefits offered by this job

RSUs

ESPP

Medical insurance

Pension scheme

Employee Assistance Program (EAP)

Global home office allowance

Mobile phone allowance

Remote-friendly perks

Job summary

Sentinellabs is seeking a Staff Technical Account Manager to guide a portfolio of enterprise clients through cybersecurity deployments. You will combine deep technical expertise with relationship management, solution architecture, and product advocacy.

The role emphasizes advisory work, proactive training, and collaboration with Product, Engineering, Support, and executives. Domestic travel up to 20% and a remote-friendly setup support security teams across Windows, macOS, and Linux.

Qualifications

• 5+ years in technical customer-facing roles with enterprise clients.
• Strong background in endpoint security across Windows, macOS, Linux.
• Proficient in scripting (Python, PowerShell, Unix shell).
• Strong PM skills with customer-first mindset.
• Proactive problem-solver and team player with global perspective.

Responsibilities

• Serve as strategic partner for high-value enterprise clients, leading complex implementations and onboarding.
• Architect tailored security solutions aligned with business goals and compliance needs.
• Collaborate with Product, Engineering, Support, and Executives to shape direction and surface opportunities.
• Build platform expertise and share best practices through reviews, workshops, and sessions.
• Create how-to guides, video content, and technical resources for customers and colleagues.
• Travel up to 20% to support key client engagements.

Skills

Tech account mgmt

Endpoint security

Python / PowerShell

Cross-functional collaboration

Project management

PostgreSQL

Windows/macOS/Linux

Tools

Windows Sysinternals

Job description

Sentinellabs is seeking a Staff Technical Account Manager to guide a portfolio of enterprise clients through cybersecurity deployments. You will combine deep technical expertise with relationship management, solution architecture, and product advocacy.

The role emphasizes advisory work, proactive training, and collaboration with Product, Engineering, Support, and executives. Domestic travel up to 20% and a remote-friendly setup support security teams across Windows, macOS, and Linux.