Senior Client Relations & Growth Manager

Global Payments Inc.; Kentucky; On-site; USD 92,000 - 139,000; Full time

Job summary

Global Payments Inc. seeks a Senior Client Relations Account Manager to join the Enterprise Operations team and shape the future of global commerce via Worldpay products and services.

You will serve as the primary contact for assigned clients, ensuring consistent service, problem resolution, and strong working relationships with internal teams. This role emphasizes proactive coordination to ensure paperwork, servicing and operational arrangements are in place for all accounts.

Qualifications

• Ability to establish and maintain effective working relationships both internally and externally.
• Strong organizational and time management skills.
• Broad knowledge of Worldpay products and related services.
• A strong aptitude to analyze and solve problems.
• Prior banking or finance related experiences a plus.

Responsibilities

• Ensure a positive and consistent relationship for one or more assigned clients.
• Serve as primary point of contact to support problem resolution and ensure client retention.
• Develop strong working relationships with assigned clients and Worldpay resources.
• Coordinate with clients, relationship managers and other appropriate areas to ensure clients are properly serviced and paperwork is properly executed.

Skills

Relationship building

Organizational skills

Worldpay products

Problem solving

Banking/finance experience

Job description

Global Payments Inc. seeks a Senior Client Relations Account Manager to join the Enterprise Operations team and shape the future of global commerce via Worldpay products and services.

You will serve as the primary contact for assigned clients, ensuring consistent service, problem resolution, and strong working relationships with internal teams. This role emphasizes proactive coordination to ensure paperwork, servicing and operational arrangements are in place for all accounts.