Enterprise SaaS Implementation Lead

FourKites; United States; On-site; USD 110,000 - 170,000; Full time

Job summary

FourKites seeks an Implementation Manager to orchestrate complex SaaS deployments for Global 1000 customers. You will lead enterprise transformations, acting as a trusted advisor while coordinating internal and customer teams across multiple time zones to deliver value.

You will collaborate with Sales, Customer Success, Product, and Engineering to align roadmaps with customer goals, train stakeholders, and ensure successful adoption. This role requires travel 20-25% to strategic sites.

Qualifications

• 4+ years of experience implementing enterprise SaaS solutions.
• Proven ability to manage multi-stakeholder projects from initiation to completion.
• Strong presentation skills to influence C-suite executives and technical architects.
• Willingness to travel 20-25% to customer sites.

Responsibilities

• Lead end-to-end enterprise SaaS implementations for Global 1000 customers.
• Facilitate stakeholder workshops and executive reviews to ensure alignment and progress.
• Coordinate cross-functional teams across time zones to deliver on milestones.
• Translate customer needs into implementation roadmaps and measurable outcomes.

Skills

SaaS implementation

Project management

Stakeholder management

Executive communication

Cross-functional collaboration

Job description

FourKites seeks an Implementation Manager to orchestrate complex SaaS deployments for Global 1000 customers. You will lead enterprise transformations, acting as a trusted advisor while coordinating internal and customer teams across multiple time zones to deliver value.

You will collaborate with Sales, Customer Success, Product, and Engineering to align roadmaps with customer goals, train stakeholders, and ensure successful adoption. This role requires travel 20-25% to strategic sites.