Enterprise SaaS Account & Renewal Pro — Startup Equity

Zip; New York (NY); On-site; USD 170,000 - 190,000; Full time

Benefits offered by this job

Start-up equity

Full health, vision & dental coverage

Team building events

Flexible PTO

Apple equipment plus home office budge

401k plan

Job summary

Zip in New York is seeking a motivated sales professional to own renewals and upsells for enterprise customers. You’ll partner with Customer Success to monitor health metrics, demonstrate ROI, and close deals by articulating Zip’s ongoing value.

You’ll also help shape our sales process and build the team culture while managing multi-year contracts to maximize customer outcomes. You are a product evangelist and a proactive closer who thrives in a hyper-growth startup environment, with 2+ years in

Qualifications

• 2+ years of technology SaaS experience.
• Experience selling to procurement, finance, or legal.
• Experience driving renewal and adoption of a SaaS product for enterprise accounts.
• Customer management skills including sales, account management, and service.
• Self-driven with strong time management and motivation.
• Organized, efficient, and an excellent communicator.
• Willing to go the extra mile for customers and the team.

Responsibilities

• Advise customers to deliver ROI in renewal and upsell cycles.
• Partner with Customer Success to monitor health scorecards and guide deal closures.
• Evangelize Zip to address current pains and future product visions.
• Contribute to building team culture and share best practices.
• Negotiate renewal contracts to maximize value while strengthening relationships.
• Coordinate with cross-functional teams to update renewal status for management.
• Manage multi-year contracts to ensure ongoing customer value realization.

Skills

SaaS sales experience

Account management

Customer retention

Excellent communication

Organized workflow

Tools

Salesforce

Clari

ZoomInfo

LinkedIn Sales Navigator

Outreach

Job description

Zip in New York is seeking a motivated sales professional to own renewals and upsells for enterprise customers. You’ll partner with Customer Success to monitor health metrics, demonstrate ROI, and close deals by articulating Zip’s ongoing value.

You’ll also help shape our sales process and build the team culture while managing multi-year contracts to maximize customer outcomes. You are a product evangelist and a proactive closer who thrives in a hyper-growth startup environment, with 2+ years in