Senior Procurement SaaS Account Lead

Zip; San Francisco (CA); On-site; USD 200,000 - 240,000; Full time

Benefits offered by this job

Start-up equity

Full health, vision & dental coverage

Catered lunches & dinners for SF员工

Commuter benefit

Team building events & happy hours

Flexible PTO

Apple equipment plus home office预算

401k plan

Job summary

Zip is seeking an experienced renewal and upsell specialist in San Francisco to partner with Customer Success, become a product evangelist, and close multi-year deals. You will drive retention, adoption, and expanded value for enterprise customers using modern sales tools and a strategic, ROI-focused approach.

You will negotiate renewals, coordinate with cross-functional teams, and help shape Zip's evolving sales process in a fast-growing environment.

Qualifications

• 4+ years of technology SaaS experience.
• Experience selling to procurement, finance, legal.
• Experience driving customer retention and adoption of a SaaS product for enterprise accounts.
• Customer management skills; including sales, Account management, and customer service.
• Self-driven and motivated to perform without external prompting.
• Organized, efficient with time, and an excellent communicator.
• Proficient with Salesforce, Clari, ZoomInfo, LinkedIn Sales Navigator, Outreach.

Responsibilities

• Be a trusted advisor, product consultant, and closer to drive renewal value.
• Partner with Customer Success to monitor health scorecards and guide deal closure.
• Act as a product evangelist to align Zip with current and future solutions.
• Help build the team culture and share best practices in a startup, hyper-growth environment.
• Negotiate renewal contracts to maximize value while preserving relationships.
• Provide regular renewal updates to management and elevate when needed.
• Manage current multi-year customers to ensure ongoing value realization.

Skills

SaaS sales

Enterprise accounts

Renewals & upsell

Customer management

Organization & time management

Clear communication

Prospecting & engagement tools

Tools

Salesforce

Clari

ZoomInfo

LinkedIn Sales Navigator

Outreach

Job description

Zip is seeking an experienced renewal and upsell specialist in San Francisco to partner with Customer Success, become a product evangelist, and close multi-year deals. You will drive retention, adoption, and expanded value for enterprise customers using modern sales tools and a strategic, ROI-focused approach.

You will negotiate renewals, coordinate with cross-functional teams, and help shape Zip's evolving sales process in a fast-growing environment.