Enterprise Project Manager: NBA Platform Growth

Humana, Inc.; Richmond (VA); Remote; USD 115,000 - 158,000; Full time

Benefits offered by this job

Health benefits

Remote-friendly

Job summary

Humana, Inc. is seeking a Project Manager to support the enterprise Next Best Action (NBA) initiative.

The role involves coordinating across Product Management, Engineering, Architecture, Data, Testing, and business teams to maintain plans, track milestones, and manage risks, ensuring on-time delivery of expansion initiatives. Ideal candidates have experience in agile environments, excellent communication, and the ability to coordinate multiple workstreams in a fast-paced setting.

Qualifications

• Bachelor's degree in Business Administration, Project Management, Information Technology, or related field.
• Experience managing projects involving multiple business and technology stakeholders.
• Experience developing and maintaining project plans, milestones, schedules, dependencies, risks, and issues.
• Experience coordinating activities across Product Management, Engineering, Architecture, Data, Testing, or other delivery organizations.
• Experience working within Agile or Scrum software development environments.
• Strong organizational skills with the ability to manage multiple concurrent workstreams and priorities.
• Experience preparing project status reporting and communicating delivery progress to stakeholders and leadership.
• Demonstrated ability to identify, track, and communicate risks, issues, dependencies, and schedule impacts.
• Strong facilitation and coordination skills with the ability to work effectively across matrixed teams.
• Excellent written and verbal communication skills.
• Ability to operate independently in a fast-paced, collaborative environment.

Responsibilities

• Develop and maintain integrated project plans supporting NBA expansion initiatives.
• Track key milestones, deliverables, dependencies, risks, issues, and target launch dates across NBA workstreams.
• Coordinate project activities across Product Management, Engineering, Architecture, Data, Testing, and business teams.
• Maintain visibility into implementation progress and communicate project status to stakeholders and leadership.
• Consolidate delivery information from multiple teams into a cohesive view of overall project health and readiness.
• Identify and track cross-team dependencies and communicate potential impacts to delivery schedules.
• Escalate project risks, issues, and unresolved dependencies to the appropriate Product Managers or leadership stakeholders.
• Maintain project management artifacts, including project plans, risk logs, dependency tracking, issue logs, decision records, and action-item tracking.
• Facilitate project meetings and follow-up activities to support cross-functional coordination and execution.
• Support launch readiness activities by helping teams identify and address outstanding dependencies, risks, and implementation needs.
• Prepare recurring status updates that communicate progress, upcoming milestones, key risks, and areas requiring attention.
• Partner with Product Managers and Scrum Masters to understand implementation plans and delivery commitments.
• Support governance and leadership forums through preparation of status materials, documentation, and follow-up actions.
• Assist with planning for future NBA expansion efforts as new use cases, channels, and capabilities are introduced.
• Help improve project tracking and coordination practices as the NBA platform continues to grow.

Skills

Project Management

Agile / Scrum

Communication

Organizational skills

Cross-functional coordination

Education

Bachelor's degree in Business Administration, Project Management, Information Technology, or related field

Job description

Humana, Inc. is seeking a Project Manager to support the enterprise Next Best Action (NBA) initiative.

The role involves coordinating across Product Management, Engineering, Architecture, Data, Testing, and business teams to maintain plans, track milestones, and manage risks, ensuring on-time delivery of expansion initiatives. Ideal candidates have experience in agile environments, excellent communication, and the ability to coordinate multiple workstreams in a fast-paced setting.