Enterprise Project Manager: End-to-End Delivery & CX

Quince

New York (NY)

On-site

USD 90,000 - 130,000

Full time

7 days ago

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Job summary

Quince is seeking a Project Manager to act as the operational backbone of our enterprise sales process in New York. You will partner with Account Executives to manage the complete order-to-delivery lifecycle, ensuring flawless execution and exceptional customer experience.

You will work with the sales team to support deal closure, manage client expectations, and escalate issues when needed. This role emphasizes meticulous process management and proactive communication with clients.

Qualifications

1+ years of project management, operations, or vendor management experience.
Experience using CRM or project management tools to track client data and communication history.
Exposure to apparel, decoration, manufacturing, or promotional products industry.
Customer-facing background (email-based support, retail customer service, or account coordination).

Responsibilities

Serve as the operational backbone of the enterprise sales process.
Partner with Account Executives to manage order-to-delivery lifecycle for clients.
Support deal closure with product knowledge and operational excellence.
Own deal post-sale through invoicing, delivery and issue resolution.
Track project progress in the operations tracker and communicate updates to clients and AEs.