Enterprise Process Design & Transformation Lead

Bank of America; Newark (DE); On-site; USD 90,000 - 130,000; Full time

Job summary

Bank of America is seeking a Solution Manager within Enterprise Transaction Services Transformation Initiatives to drive process improvement and change initiatives. You will define requirements, map SIPOC, and partner with Strategy, Technology, Architecture, and Delivery teams to align solutions with business goals.

The role demands strong leadership, analytical thinking, and the ability to influence stakeholders at all levels, with a track record in delivering measurable cost savings,

Qualifications

• Extensive experience designing, managing, and implementing strategic change and major initiatives.
• Solid acumen across the BAC enterprise, particularly as it pertains to change policies and standards.
• Strong presence and leadership skills, with the ability to communicate at an executive level.
• Experience with Microsoft PowerPoint, Word, Excel, Visio, OneNote, CoPilot and SharePoint.

Responsibilities

• Implements moderately complex solutions to address issues and risks, optimize efficiency, reduce variability, and improve controls, quality, and sustainability.
• Works directly with Line of Business partners to gather information needed to identify and implement solutions that resolve critical business challenges and opportunities.
• Establishes and implements a model for continuous process improvement by applying process engineering best practices and delivering reusable technology solutions.
• Leverages analytics and critical thinking to solve complex business problems and translate issues into structured design oriented solutions with clearly defined business case benefits.
• Leads the development of enterprise change management deliverables for material projects including SIPOC, RACI, risk assessments, control plans, and related artifacts.

Skills

Change Management

Continuous Improvement

Process Design

Process Simplification

Reporting

Business Process Analysis

Critical Thinking

Process Performance Measurement

Program Management

Strategic Thinking

Conflict Management

Decision Making

Process Effectiveness

Scenario Planning and Analysis

Education

Advanced degree in Business/Industrial Engineering/Operations Research

Tools

Microsoft PowerPoint

Microsoft Word

Microsoft Excel

Visio

OneNote

CoPilot

SharePoint

Job description

Bank of America is seeking a Solution Manager within Enterprise Transaction Services Transformation Initiatives to drive process improvement and change initiatives. You will define requirements, map SIPOC, and partner with Strategy, Technology, Architecture, and Delivery teams to align solutions with business goals.

The role demands strong leadership, analytical thinking, and the ability to influence stakeholders at all levels, with a track record in delivering measurable cost savings,