Enterprise Pre-Sales Architect - SaaS | NYC Onsite

Kombo; New York (NY); On-site; USD 180,000 - 220,000; Full time

Job summary

Kombo, a unified API platform for ATS, HRIS, LMS and payroll, seeks a US-based Pre-Sales Engineer to own the technical relationship with customers from first sales call through implementation. The role blends ~70% pre-sales and ~30% post-sales, requiring discovery, deal shaping, and close collaboration with Sales and CRO.

You’ll work with Product/Engineering to translate customer insights into product improvements, build playbooks, and drive US GTM growth with hands-on deal execution.

Qualifications

• 3+ years in a technical customer-facing role at a B2B SaaS company with discovery and deal-shaping ownership
• Experience handling complex deals with multiple stakeholders and enterprise accounts
• Strong ability to communicate architecture concepts to engineers and executives
• Hands-on with APIs, reading docs, writing sample code, and debugging integrations

Responsibilities

• Own the technical sales cycle from discovery to close
• Create technical proposals covering architecture, security, and implementation approach
• Partner with Account Executives on complex, multi-stakeholder deals
• Own the end-to-end customer journey from POC to production deployment
• Create supporting technical assets (demo environments, Postman collections, integration guides, troubleshooting docs)

Skills

Pre-Sales ownership

B2B SaaS

Technical discovery

Deal shaping

API experience

Tools

Postman

Job description

Kombo, a unified API platform for ATS, HRIS, LMS and payroll, seeks a US-based Pre-Sales Engineer to own the technical relationship with customers from first sales call through implementation. The role blends ~70% pre-sales and ~30% post-sales, requiring discovery, deal shaping, and close collaboration with Sales and CRO.

You’ll work with Product/Engineering to translate customer insights into product improvements, build playbooks, and drive US GTM growth with hands-on deal execution.