POS Systems Engineer - Retail Tech (Fort Worth)

Yesway; Fort Worth (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive wages

Outstanding benefits

Job summary

A leading convenience store operator is hiring for a POS Support role based in Fort Worth, Texas. The successful candidate will focus on providing support for retail Point of Sale systems and internal applications, ensuring reliability and availability. This position requires a Bachelor's degree or extensive experience, along with strong SQL skills, technical support experience, and the ability to troubleshoot complex issues. Join a fast-paced team in a collaborative work environment with competitive wages and benefits.

Qualifications

• 5+ years of relevant work experience in large organizations.
• Previous role as tier II tech or application support.
• Strong understanding of database analysis tools.

Responsibilities

• Provide support to our current POS environment.
• Handle tickets and work with store team members to resolve their issues.
• Create interfaces for new systems utilizing PowerShell and SQL.
• Provide on-call support as needed and handle escalations.

Skills

SQL

Technical Support

Analytical Skills

Communication Skills

Problem Solving

Education

Bachelor's Degree in MIS or related field

10 years of relevant experience

Tools

PowerShell

SQL

Ticketing Systems (e.g., Remedy)

Job description

A leading convenience store operator is hiring for a POS Support role based in Fort Worth, Texas. The successful candidate will focus on providing support for retail Point of Sale systems and internal applications, ensuring reliability and availability. This position requires a Bachelor's degree or extensive experience, along with strong SQL skills, technical support experience, and the ability to troubleshoot complex issues. Join a fast-paced team in a collaborative work environment with competitive wages and benefits.