Partner Success Lead — Food Service Growth

Namely; California (MO); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Full health benefits including medical

Employee discount

Eligibility for 401k plan

Job summary

Everytable is seeking a Partner Success Manager I to actively manage a portfolio of Institutional Food Service accounts and coordinate cross-functionally with internal teams. The role focuses on delivering exceptional partner experiences, driving growth, and ensuring execution of service launches and ongoing operations.

The ideal candidate will have 5+ years in account management or customer success, strong communication skills, and a data-driven mindset to optimize menu planning, COGS, and

Qualifications

• Minimum 5+ years in account management, customer success, and/or B2B sales.
• Customer-obsessed mentality with ability to exceed customer expectations.
• Willingness to experiment with processes and build something new.

Responsibilities

• Manage and serve as primary point of contact for a portfolio of Institutional Food Service partnership accounts.
• Collaborate with Strategic Partnerships/Business Development to onboard new accounts and oversee launches.
• Understand partners' food service needs and make recommendations.
• Build long-term relationships and act as a trusted source of support.
• Identify service failures and adjust plans to meet partner needs.
• Engage with high-priority partners to address unmet needs.
• Process invoices and coordinate with Finance to resolve questions and discrepancies.
• Identify opportunities for additional business within existing partnerships.

Skills

Account management

Customer success

B2B sales

Data analysis

Communication

Problem solving

Food service knowledge

Team collaboration

Tools

Excel

Google Sheets

Job description

Everytable is seeking a Partner Success Manager I to actively manage a portfolio of Institutional Food Service accounts and coordinate cross-functionally with internal teams. The role focuses on delivering exceptional partner experiences, driving growth, and ensuring execution of service launches and ongoing operations.

The ideal candidate will have 5+ years in account management or customer success, strong communication skills, and a data-driven mindset to optimize menu planning, COGS, and