Enterprise Customer Success Leader for Food Waste Impact

Too Good To Go; Chicago (IL); Hybrid; USD 85,000 - 100,000; Full time

Benefits offered by this job

Hybrid working

Health coverage for employee

Volunteer time

Parental leave

Team events

Job summary

Too Good To Go is expanding in the US and seeks an Enterprise Customer Success Manager to lead strategic partnerships across HQ and store levels. You will drive meals saved, expand product adoption, and coordinate with Sales, Store Operations and Marketing to maximize partner value.

In this role, you will own the account lifecycle, conduct QBRs, and develop tailored strategies per partner. A data-driven mindset and excellent communication are essential for success.

Qualifications

• Bachelor's degree in business, marketing or related field preferred.
• Experience in sales, customer success, business development or account management—selling into VP+ levels.
• Strong KPI ownership and ability to drive growth and retention.
• Data-driven with experience creating performance reports and projections.

Responsibilities

• Own health and success of strategic US partnerships from onboarding to expansion.
• Lead quarterly business reviews and prepare executive communications.
• Provide consultative support on food-saving practices and portfolio optimization.
• Present and align with Sales, Store Ops and Marketing to ensure partner engagement.
• Train stores and ensure smooth onboarding across regions.

Skills

Sales & CS mindset

Customer success

Business development

Account management

Data analysis

MEDDICC (preferred)

Education

Bachelor's degree in business/marketing or related field

Tools

Salesforce

Ninja

Looker

Asana

Google Drive (Sheets/Docs/Decks)

Job description

Too Good To Go is expanding in the US and seeks an Enterprise Customer Success Manager to lead strategic partnerships across HQ and store levels. You will drive meals saved, expand product adoption, and coordinate with Sales, Store Operations and Marketing to maximize partner value.

In this role, you will own the account lifecycle, conduct QBRs, and develop tailored strategies per partner. A data-driven mindset and excellent communication are essential for success.