Enterprise Partner Success & Growth Manager

Wise Australia Investments; Austin (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

Wise is seeking a Senior Enterprise Account Manager to own the post-sale lifecycle for North American enterprise accounts and drive onboarding, API integrations, and revenue growth across corridors and currencies.

You will build the client onboarding playbook, maintain account health, and collaborate with Technical Support, Compliance, Pricing, and Product to optimize client experience and workflow efficiency.

Qualifications

• 4+ years of post-sale account management, customer success, or partner management in payments/fintech.
• Proven track record of meeting or exceeding net revenue growth metrics.
• Clear understanding of API and payment infrastructure concepts.
• Able to build operational playbooks from scratch.
• Data fluency using transactional data to assess portfolio health.

Responsibilities

• Lead partner onboarding and go-live for enterprise accounts.
• Own net revenue retention and expansion targets across portfolio; drive growth.
• Serve as primary technical contact for live partners; triage API issues with engineering.
• Design and implement foundational post-sale processes and playbooks.
• Monitor regulatory/compliance shifts and align with internal teams.

Skills

API concepts

Post-sale accounts

Payment infrastructure

Builder mindset

Data analytics

Job description

Wise is seeking a Senior Enterprise Account Manager to own the post-sale lifecycle for North American enterprise accounts and drive onboarding, API integrations, and revenue growth across corridors and currencies.

You will build the client onboarding playbook, maintain account health, and collaborate with Technical Support, Compliance, Pricing, and Product to optimize client experience and workflow efficiency.