Strategic Enterprise Account Growth Lead

10xTalents; San Francisco (CA); Hybrid; USD 120,000 - 180,000; Full time

Job summary

10xTalents is seeking a Senior Enterprise Account Manager to own and grow strategic customers across major regions, including New York, San Francisco Bay Area, and Seattle. You will serve as the primary post-sale contact, driving onboarding, adoption, retention, renewal, and in-year expansion.

You’ll partner with customer stakeholders to uncover new use cases, demonstrate measurable value, and plan with internal Product, Marketing, and Sales teams.

Qualifications

• Proven track record managing and growing enterprise portfolios with renewal/upsell success.
• Strong consultative selling and communication skills as trusted advisor.
• Ability to adapt to changing processes and tools, with AI adoption experience.

Responsibilities

• Own post-sale lifecycle across enterprise accounts: onboarding, adoption, retention, renewal, expansion.
• Manage a portfolio with focus on in-year expansion and strategic upsell.
• Collaborate with Product, Marketing, and Sales to drive value realization for customers.
• Leverage AI tools to analyze account health, surface risks and opportunities.
• Develop and execute strategic account plans in partnership with internal teams.

Skills

Enterprise accounts

Renewals upsell

Strategic account planning

AI tools usage

Consultative selling

Communication

Tools

CRM

Job description

10xTalents is seeking a Senior Enterprise Account Manager to own and grow strategic customers across major regions, including New York, San Francisco Bay Area, and Seattle. You will serve as the primary post-sale contact, driving onboarding, adoption, retention, renewal, and in-year expansion.

You’ll partner with customer stakeholders to uncover new use cases, demonstrate measurable value, and plan with internal Product, Marketing, and Sales teams.