Enterprise Account Growth & Success Manager

Triwill Group; Northern (KY); Hybrid; USD 110,000 - 180,000; Full time

Job summary

Triwill Group is seeking a Senior Customer Account Manager - East based in the United States to oversee a portfolio of Enterprise technology accounts. You will manage relationships from onboarding through adoption, expansion, advocacy, and renewal, driving value and renewal outcomes.

The role emphasizes executive engagement, data-driven account planning, and collaboration with sales, technical account management, solutions engineering, and training teams to accelerate customer value in a

Qualifications

• Experience managing and growing a portfolio of Enterprise technology accounts.
• Ability to communicate technical value to senior stakeholders.
• Experience with post-sale leadership and account planning.
• Strong collaboration with sales, technical account management, solutions engineering, and training teams.

Responsibilities

• Own customer relationships from onboarding through adoption, expansion, advocacy and renewal.
• Drive customer value, retention and growth across your portfolio.
• Partner with sales, technical account management, solutions engineering and training teams to accelerate value.
• Communicate technical value to executive sponsors and stakeholders.

Skills

Enterprise account management

Executive stakeholder communication

Data-driven account planning

Cross-functional collaboration

Job description

Triwill Group is seeking a Senior Customer Account Manager - East based in the United States to oversee a portfolio of Enterprise technology accounts. You will manage relationships from onboarding through adoption, expansion, advocacy, and renewal, driving value and renewal outcomes.

The role emphasizes executive engagement, data-driven account planning, and collaboration with sales, technical account management, solutions engineering, and training teams to accelerate customer value in a