Enterprise Network Strategy Lead
megaport
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Job summary
Megaport is seeking an experienced Technical Account Manager (TAM) to join our global team. This post-sales role focuses on delivering high-touch technical guidance and ensuring enterprise customer success with Megaport services.
You will act as a strategic technical advisor, manage premium support engagements, and enable system integrators and VARs to drive adoption of our NaaS platform across channels.
Qualifications
- Experienced TAM or post-sales engineering background.
- Strong communication and strategic advisory skills.
Responsibilities
- Delivering enhanced support during incident response and coordinating with internal teams and third-party providers.
- Proactively engage in technical consulting, conduct network performance reviews, and guide customers on current and future use of Megaport's services.
Job description
Megaport is seeking an experienced Technical Account Manager (TAM) to join our global team. This post-sales role focuses on delivering high-touch technical guidance and ensuring enterprise customer success with Megaport services.
You will act as a strategic technical advisor, manage premium support engagements, and enable system integrators and VARs to drive adoption of our NaaS platform across channels.
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