Enterprise Logistics Ops Manager - Hybrid, Growth Path

Echo Global Logistics; Chicago (IL); Hybrid; USD 74,000 - 108,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401K

Incentive packages

Advancement opportunities

Volunteer opportunities

Hybrid work schedule

Job summary

Echo Global Logistics is seeking an MT Operations Manager in Chicago to strategize and manage logistics, transportation, and client services for Enterprise accounts. You will build strong client relationships, lead a team of logistics specialists, and drive continuous improvements while monitoring KPIs and market trends.

Ideal candidates have a background in logistics, strong analytical abilities, and a proven record of client advisory and process improvements.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 3-5 years’ experience in the logistics industry.
• Experience leading a team of logistics specialists.
• Excellent analytical, problem-solving, and organizational skills.
• The ability to become trusted advisor of the client.
• A proven track record of continuous process improvement for clients.

Responsibilities

• Strategically plan and manage logistics, transportation, and customer service for Enterprise clients.
• Build relationships with Clients through constant contact and advocacy by offering advice, solutions, and proactive issue management.
• Lead continuous improvement initiatives with clients.
• Monitor, improve and report upon key performance indicators including financial performance of accounts and team productivity.
• Conduct market research to proactively communicate industry trends that will impact a client’s business.

Skills

Logistics knowledge

Team leadership

Analytical skills

Problem solving

Client advisory

Education

Bachelor’s degree or similar work experience

Job description

Echo Global Logistics is seeking an MT Operations Manager in Chicago to strategize and manage logistics, transportation, and client services for Enterprise accounts. You will build strong client relationships, lead a team of logistics specialists, and drive continuous improvements while monitoring KPIs and market trends.

Ideal candidates have a background in logistics, strong analytical abilities, and a proven record of client advisory and process improvements.