Logistics Operations Lead — Hands-On, Customer-Driven

Energy Jobline ZR; Chicago (IL); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Training & development

Retirement plans

Job summary

Infinite Global Management, Inc. is seeking an experienced Operations Manager to oversee daily delivery operations and optimize processes while leading a team in a hands-on role based in the Chicago area.

This full-time position requires strong leadership, communication, and problem-solving skills, with a willingness to assist with package delivery as needed and maintain a clean driving record.

Qualifications

• Proven experience in operations management or a similar role.
• Strong interpersonal and people skills.
• Excellent organizational and follow-through skills.
• Proactive, self-motivated, and able to work independently and as part of a team.
• Creative problem-solving skills.
• Ability to handle physical requirements of the job, including lifting heavy packages.
• Clean driving record.
• Commitment to providing exceptional customer service.
• Strong leadership qualities, with the ability to motivate and inspire a team.

Responsibilities

• Oversee daily operations, ensuring processes run smoothly.
• Coordinate logistics and manage vendor/partner relationships.
• Supervise and mentor the operations team.
• Identify issues and solve problems to prevent disruption.
• Review performance and implement improvements.
• Ensure high levels of customer satisfaction.
• Assist with package delivery as needed.
• Set high standards of work ethic, quality and integrity.

Skills

Leadership

Operations management

Interpersonal skills

Organizational skills

Problem solving

Team motivation

Delivery experience

Customer service

Education

High school or equivalent (Required)

Job description

Infinite Global Management, Inc. is seeking an experienced Operations Manager to oversee daily delivery operations and optimize processes while leading a team in a hands-on role based in the Chicago area.

This full-time position requires strong leadership, communication, and problem-solving skills, with a willingness to assist with package delivery as needed and maintain a clean driving record.