Logistics Ops Specialist — High-Impact Shipments & Growth

Transloop Logistics; Chicago (IL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage (50% paid by TransLoop)

Competitive salaries

Wellness Days

Personal financial advisor

Job summary

Transloop Logistics is seeking an Operations Specialist in Chicago, Illinois to enhance relationships with customer contacts while managing shipment coordination. This role emphasizes maximizing revenue and meeting customer service KPIs, requiring both strategic thinking and exceptional organizational skills.

The ideal candidate will have relevant experience in supply chain or customer service, with a strong focus on managing high-volume accounts successfully. Competitive compensation and benefits are included.

Qualifications

• Relevant supply chain, sales or customer service experience.
• Experience managing high volume and multifaceted accounts.
• Strong writing, organizational, and speaking skills.

Responsibilities

• Build relationships with customer contacts and ensure support.
• Build, schedule, and track shipments for select accounts.
• Escalate delays in transit to sales representatives.

Skills

Organizational skills

Communication skills

Customer service experience

Supply chain experience

Job description

Transloop Logistics is seeking an Operations Specialist in Chicago, Illinois to enhance relationships with customer contacts while managing shipment coordination. This role emphasizes maximizing revenue and meeting customer service KPIs, requiring both strategic thinking and exceptional organizational skills.

The ideal candidate will have relevant experience in supply chain or customer service, with a strong focus on managing high-volume accounts successfully. Competitive compensation and benefits are included.