Enterprise Logistics Operations Leader (Hybrid)

Echo Global Logistics, Inc; Chicago (IL); Hybrid; USD 74,000 - 108,000; Full time

Benefits offered by this job

Hybrid work schedule

Job summary

Echo Global Logistics, Inc. is seeking an MT Operations Manager to drive strategic planning and leadership across logistics, transportation, and customer service for Enterprise clients.

You will build client relationships, lead continuous improvement, and monitor KPIs to optimize financial performance and team productivity. This role requires a bachelor’s degree or equivalent experience, 3–5 years in logistics, and proven experience leading a team of logistics specialists.

Qualifications

• Bachelor’s degree or similar work experience.
• 3–5 years’ experience in the logistics industry.
• Experience leading a team of logistics specialists.
• Excellent analytical, problem solving and organizational skills.
• The ability to become trusted advisor of the client.
• A proven track record of continuous process improvement for clients.

Responsibilities

• Strategically plan and manage logistics, transportation, and customer service for Enterprise clients.
• Build relationships with Clients through constant contact and advocacy by offering advice, solutions, and proactive issue management.
• Lead continuous improvement initiatives with clients.
• Monitor, improve and report upon key performance indicators including financial performance of accounts and team productivity.
• Conduct market research to proactively communicate industry trends that will impact a client’s business.

Skills

Analytical skills

Problem solving

Organizational skills

Leadership

Client advisory

Process improvement

Education

Bachelor's degree or equivalent

Job description

Echo Global Logistics, Inc. is seeking an MT Operations Manager to drive strategic planning and leadership across logistics, transportation, and customer service for Enterprise clients.

You will build client relationships, lead continuous improvement, and monitor KPIs to optimize financial performance and team productivity. This role requires a bachelor’s degree or equivalent experience, 3–5 years in logistics, and proven experience leading a team of logistics specialists.