Enterprise Localisation Programs Lead (Remote)

Smartling; United States; Remote; USD 73,000 - 101,000; Full time

Benefits offered by this job

Remote-first culture

Competitive salary

Health insurance

Pension plan with company matching

Flexible PTO & 10 bank holidays

Generous parental leave

Apple equipment

Job summary

Smartling is seeking a Localisation Project Manager to own end-to-end localisation for a portfolio of enterprise clients within a remote-first Managed Services team. You will act as the operational point of contact and trusted advisor, coordinating with engineering, QA, and vendor management to ensure successful delivery and continuous improvement of client programs.

You will design and optimize localisation processes, including effective use of AI tooling, and drive operational excellence

Qualifications

• 2–3 years of localisation or translation project management experience.
• Solid understanding of localisation file formats, content types, and CAT/TMS tooling.
• Strong client management skills and ability to lead calls and navigate conversations.
• Proficiency with project management and reporting tools (Jira, Asana, Google Sheets, Looker).
• Experience coordinating with cross-functional teams across engineering, QA, and vendor management.
• Excellent organizational and time management skills with attention to detail across time zones.
• Strong written and verbal communication skills.

Responsibilities

• Act as the client's embedded localisation operations expert and primary operational point of contact.
• Foster stakeholder relationships and coordinate cross-functional teams for successful localisation programs.
• Design and optimize localisation processes within the platform and client tools, guiding end-to-end job lifecycle.
• Solve problems independently and with the team, applying a solutions-first mindset.
• Drive operational excellence by identifying process improvements and leveraging automation/AI to streamline workflows.

Skills

Localization PM

CAT/TMS tooling

Client management

Time management

Cross-functional coordination

Communication skills

Tools

Jira

Asana

Google Sheets

Looker

Job description

Smartling is seeking a Localisation Project Manager to own end-to-end localisation for a portfolio of enterprise clients within a remote-first Managed Services team. You will act as the operational point of contact and trusted advisor, coordinating with engineering, QA, and vendor management to ensure successful delivery and continuous improvement of client programs.

You will design and optimize localisation processes, including effective use of AI tooling, and drive operational excellence