Enterprise L&D Director, Hospitality Leadership

Marcus Hotels & Resorts; Milwaukee (WI); On-site; USD 155,000 - 170,000; Full time

Benefits offered by this job

Annual bonus

Discounts at Marcus Hotels & Resorts properties

Generous paid time off

Medical, dental, vision insurance

401k with employer match

Job summary

Marcus Hotels & Resorts is seeking a Director of Learning & Development in Milwaukee for a strategic role overseeing educational initiatives across the organization. The successful candidate will partner with senior leaders to align talent development with the company’s goals, fostering a culture of service excellence.

This position entails significant travel and requires over six years of experience in Learning and Development, as well as expertise in instructional design and facilitation. The role offers competitive salary, benefits, and unique perks at our properties.

Qualifications

• 6-8+ years of related progressive Learning and Development experience.
• Background in hospitality, restaurant, retail, or similar multi-unit environments highly preferred.
• Strong interpersonal, communication, and business writing skills.

Responsibilities

• Define and lead a multi-year, enterprise-wide L&D strategy.
• Build differentiated learning pathways for different employee levels.
• Oversee training delivery across various platforms.

Skills

Learning and Development experience

Adult learning principles

Facilitation skills

Instructional design

Communication skills

Organization

Tools

Learning Management System

Microsoft Office

Job description

Marcus Hotels & Resorts is seeking a Director of Learning & Development in Milwaukee for a strategic role overseeing educational initiatives across the organization. The successful candidate will partner with senior leaders to align talent development with the company’s goals, fostering a culture of service excellence.

This position entails significant travel and requires over six years of experience in Learning and Development, as well as expertise in instructional design and facilitation. The role offers competitive salary, benefits, and unique perks at our properties.