Enterprise IT Support Engineer (Desktop & Network)

State-of-Missour; Jefferson City (MO); On-site; USD 45,000 - 65,000; Full time

Job summary

The Office of State Courts Administrator in Jefferson City, MO is seeking a Computer Support Engineer to perform enterprise-level IT administration and support for the Missouri courts, including hardware, software, and network tasks. You will troubleshoot issues, assist users, and maintain IT services across the organization.

Ideal candidates hold an Associate's degree in a related field with two years of IT experience, strong problem-solving and communication skills, and the ability to work

Qualifications

• Associate degree in computer science, information systems, or closely related areas with at least 15 semester hours.
• Two years of experience in computer information technology systems or related roles.
• Experience configuring hardware/software in server and/or microcomputer environments.

Responsibilities

• Support personnel using state and county software/hardware, desktops, laptops and printers.
• Work with routers, switches and video conferencing equipment to support court network infrastructure.
• Diagnose issues on the phone and onsite with good interpersonal skills.
• Analyze user needs and design, test, deploy, and maintain software installations.

Skills

Desktop support

Networking

Troubleshooting

Communication skills

Education

Associate degree in CS/related (15 credits)

Tools

Windows OS

Office software

Video conferencing equipment

Printers

Job description

The Office of State Courts Administrator in Jefferson City, MO is seeking a Computer Support Engineer to perform enterprise-level IT administration and support for the Missouri courts, including hardware, software, and network tasks. You will troubleshoot issues, assist users, and maintain IT services across the organization.

Ideal candidates hold an Associate's degree in a related field with two years of IT experience, strong problem-solving and communication skills, and the ability to work