Enterprise IT Ops, Asset & Logistics Lead
LHH
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Benefits offered by this job
Job summary
LHH is seeking an IT Operations Manager to lead enterprise IT operations, asset governance, logistics, and service delivery across a distributed environment. The role oversees IT support services, technology asset governance, warehouse operations, deployment programs, vendor relationships, and initiatives in operational excellence.
The ideal candidate will bring 5+ years in IT operations or related areas, 2+ years of leadership, ITIL expertise, and a proven ability to improve processes and cost
Qualifications
- 5+ years in IT Operations, Service Delivery, Asset Management or related areas.
- 2+ years of leadership experience managing technical teams.
- Experience with enterprise asset management programs and large-scale deployments.
- Strong ITIL knowledge and ITSM experience.
- Ability to travel as needed and support after-hours operational requirements.
Responsibilities
- Lead IT Operations, Asset Management, and Logistics teams.
- Set KPIs, SLAs, and performance metrics.
- Oversee daily support operations and escalation processes.
- Partner with IT leadership to drive strategic tech initiatives.
- Drive continuous improvement for service quality and efficiency.
Skills
Education
Tools
Job description
LHH is seeking an IT Operations Manager to lead enterprise IT operations, asset governance, logistics, and service delivery across a distributed environment. The role oversees IT support services, technology asset governance, warehouse operations, deployment programs, vendor relationships, and initiatives in operational excellence.
The ideal candidate will bring 5+ years in IT operations or related areas, 2+ years of leadership, ITIL expertise, and a proven ability to improve processes and cost
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