Information Technology Manager

Dart Entities; Naperville (IL); On-site; USD 90,000 - 120,000; Full time

Job summary

Dart Entities is seeking a hands-on IT Manager in Naperville, Illinois, to lead day-to-day IT operations in a multi-warehouse logistics environment. This role requires a proactive leader who can build and manage a small team, troubleshoot critical issues, and optimize IT systems.

The successful candidate will balance strategic planning with technical execution, ensuring that IT aligns with business goals. A focus on structured operations and vendor management is essential to promote stability and efficiency.

Qualifications

• Proven ability to lead and build IT operations teams.
• Hands-on experience with infrastructure and network management.
• Strong SQL skills and familiarity with various reporting tools.

Responsibilities

• Manage and develop a small IT team to enhance operations.
• Troubleshoot critical issues across systems and ensure uptime.
• Own IT budgeting and identify cost-reduction opportunities.

Skills

Technical troubleshooting

IT operations leadership

Vendor management

Budgeting and cost control

SQL optimization

WMS platforms support

Tools

SQL Server

Oracle

Nutanix

Power BI

Crystal Reports

Job description

We are looking for a hands‑on IT Manager who can run day‑to‑day IT operations across a multi‑warehouse logistics environment while bringing structure, accountability, and ownership to the department.

This is not a “delegate everything” role. You will be expected to lead, build, and execute—from troubleshooting production issues to managing vendors and driving system improvements.

If you’ve spent your career in highly structured enterprise IT without getting your hands dirty, this role will not be a fit.

What You’ll Own

• IT Operations Leadership
• Manage and develop a small team (3–5 generalist IT staff)
• Establish structure, priorities, and accountability
• Move the team from reactive firefighting to proactive operations
• Warehouse Systems & Business‑Critical Tech
• Support and optimize WMS platforms (e.g., Infios E3PL / Accellos)
• Manage EDI workflows via Ramp Systems EDI and 1EDI HQ
• Ensure uptime and performance across warehouse operations
• Infrastructure & Network
• Oversee on‑prem VM environment (Nutanix)
• Maintain Active Directory and core systems
• Hands‑On Technical Work
• Troubleshoot critical issues end‑to‑end (not just elevate)
• Write and optimize SQL across:
• SQL Server
• Oracle
• Progress OpenEdge
• Support reporting tools:
• SSRS
• Power BI
• Crystal Reports
• Hold vendors accountable for deliverables and timelines
• Lead system implementations, upgrades, and integrations
• Eliminate “black box” dependencies where possible
• Strategy & Budget
• Own IT budgeting and cost control
• Identify opportunities to improve systems, reduce cost, and increase efficiency
• Partner with leadership to align IT with business goals

What Success Looks Like

• IT moves from reactive firefighting to structured, predictable operations
• Vendors are managed, not relied on blindly
• Systems are stable, documented, and improving
• Leadership can focus on strategy instead of daily IT issues