A cutting-edge technology company is seeking an Implementation Consultant based in San Francisco. You will engage with customers to support the implementation of our procurement platform, build relationships, and drive value from day one. Ideal candidates have at least 4 years of experience in customer-facing roles, preferably in a B2B SaaS environment. The position offers competitive compensation, comprehensive benefits, and a dynamic work culture, enhancing customer success across various accounts.
Qualifications
4+ years of experience in a customer-facing/customer-management role.
B2B SaaS experience in a fast-paced environment.
Proven problem-solving skills with attention to detail.
Responsibilities
Build deep relationships with customers.
Support the implementation of Levelpath.
Collaborate to determine customer success metrics.
Skills
Empathy
Problem-solving
Strong communication skills
Organizational skills
Adaptability
Education
BA or BS
Tools
Zendesk
Salesforce
Job description
A cutting-edge technology company is seeking an Implementation Consultant based in San Francisco. You will engage with customers to support the implementation of our procurement platform, build relationships, and drive value from day one. Ideal candidates have at least 4 years of experience in customer-facing roles, preferably in a B2B SaaS environment. The position offers competitive compensation, comprehensive benefits, and a dynamic work culture, enhancing customer success across various accounts.