Senior Enterprise SaaS Implementation Manager

Insight Global; United States; On-site; USD 120,000 - 140,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement account access with employer matching

Paid sick leave and/or other paid time off

Job summary

A leading staffing and consulting firm in the United States is seeking an experienced Implementation Manager to lead the implementation phase of the customer journey. This role involves managing multiple enterprise accounts, advocating for customer needs, and ensuring the efficiencies of systems and tools as the organization grows. The ideal candidate has over 5 years of experience in SaaS implementations and excellent leadership and communication skills. Competitive compensation and benefits are offered.

Qualifications

• 5+ years of experience specifically leading complex SaaS implementations.
• Proven experience managing enterprise-level projects in complex environments.
• Exceptional client-facing communication and technical translation skills.

Responsibilities

• Build project plans with clear milestones and due dates.
• Proactively manage implementation processes to achieve timelines.
• Identify and resolve blockers in the implementation process.

Skills

5+ years of experience in implementation and/or project management

Excellent leadership and communication skills

Proven track record of leading end-to-end client implementations

Experience with SaaS configuration

Comfort with APIs and integrations

Tools

ClickUp

Jira

Asana

Job description

A leading staffing and consulting firm in the United States is seeking an experienced Implementation Manager to lead the implementation phase of the customer journey. This role involves managing multiple enterprise accounts, advocating for customer needs, and ensuring the efficiencies of systems and tools as the organization grows. The ideal candidate has over 5 years of experience in SaaS implementations and excellent leadership and communication skills. Competitive compensation and benefits are offered.