Enterprise ERP Implementation Lead

Zip; San Francisco (CA); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Start-up equity

Health, vision & dental coverage

Team building events & happy hours

Flexible PTO

Apple equipment plus home office budget

401k plan

Job summary

A leading procurement platform in San Francisco is looking for an experienced Customer Onboarding Lead to manage the implementation process for enterprise customers. You will be responsible for onboarding, project management, and customer training to ensure a seamless experience. The ideal candidate will have over 6 years of experience in procurement or B2B SaaS environments, exceptional communication skills, and a proactive approach to problem-solving. This role offers competitive compensation and equity options.

Qualifications

• 6+ years experience in procurement, sourcing, or B2B SaaS.
• Leadership in global P2P or ERP implementations.
• Ability to manage stakeholder communication and requirements.

Responsibilities

• Lead onboarding for new enterprise customers.
• Manage end-to-end implementation for customers.
• Conduct training and Q&A sessions to empower customer usage.

Skills

Procurement/Sourcing Management

B2B SaaS

Communication Skills

Project Management

Software Configuration

Job description

A leading procurement platform in San Francisco is looking for an experienced Customer Onboarding Lead to manage the implementation process for enterprise customers. You will be responsible for onboarding, project management, and customer training to ensure a seamless experience. The ideal candidate will have over 6 years of experience in procurement or B2B SaaS environments, exceptional communication skills, and a proactive approach to problem-solving. This role offers competitive compensation and equity options.