Enterprise Implementation Lead (Remote) with Growth & Equity

Ashby; San Francisco (CA); On-site; USD 120,000 - 140,000; Full time

Benefits offered by this job

Unlimited PTO

Stock Options

$100/month education budget

Twelve weeks fully paid family leave

Job summary

Ashby is seeking a Strategic Implementation Specialist to join their Customer Success organization in San Francisco, California. The successful candidate will manage multiple implementation projects for enterprise customers, ensuring their needs are met through tailored solutions and best practices. Requirements include strong project management skills, technical proficiency in B2B SaaS, and excellent customer-centric communication. Competitive compensation is offered, with a salary range of $120K - $140K, plus benefits including unlimited PTO and stock options.

Qualifications

• Excellent communication skills and a detail-oriented approach.
• Ability to manage multiple complex implementation projects.
• Comfortable working in a remote-first environment.

Responsibilities

• Manage and execute multiple complex implementation and onboarding projects.
• Understand complex B2B SaaS products and their technical intricacies.
• Advise customers on best practices for software usage.

Skills

Project Management

Customer Centricity

Technical Proficiency

Change Management

Critical Thinking

Cross-functional Collaboration

Job description

Ashby is seeking a Strategic Implementation Specialist to join their Customer Success organization in San Francisco, California. The successful candidate will manage multiple implementation projects for enterprise customers, ensuring their needs are met through tailored solutions and best practices. Requirements include strong project management skills, technical proficiency in B2B SaaS, and excellent customer-centric communication. Competitive compensation is offered, with a salary range of $120K - $140K, plus benefits including unlimited PTO and stock options.