A leading AI procurement platform is seeking an Implementation Consultant to join their team in San Francisco. This full-time role involves building relationships with customers, advising on platform implementation, and collaborating with sales and engineering teams. The ideal candidate has over 4 years of customer management experience, B2B SaaS experience, and strong communication skills. The role offers competitive compensation, including benefits like 100% medical coverage and flexible PTO.
Qualifications
4+ years of experience in a customer‑facing/customer‑management role.
B2B SaaS experience in a fast‑paced environment.
Availability for some travel.
Responsibilities
Build deep, lasting relationships with our existing and future customers.
Advise and support the implementation of Levelpath to our customers.
Develop best practice guides and product documentation.
Skills
Empathy
Attention to detail
Strong communication skills
Organizational skills
Collaboration
Education
BA or BS
Tools
Zendesk
Salesforce
Job description
A leading AI procurement platform is seeking an Implementation Consultant to join their team in San Francisco. This full-time role involves building relationships with customers, advising on platform implementation, and collaborating with sales and engineering teams. The ideal candidate has over 4 years of customer management experience, B2B SaaS experience, and strong communication skills. The role offers competitive compensation, including benefits like 100% medical coverage and flexible PTO.