Customer-Focused Implementation Engineer

Metriport; San Francisco (CA); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Competitive equity + compensation package

Family health insurance, dental, and vision

401(k) retirement plan + matching

Flexible work environment

Healthy lunches provided

Quarterly company off-sites

MacBook provided

Unlimited PTO

Job summary

A data intelligence platform in San Francisco is looking for an Implementation Engineer to engage with customers and ensure successful onboarding and integration of services. With a focus on full-stack development, candidates should have experience in React, TypeScript, and Node.js, and demonstrate strong problem-solving skills. The package includes competitive compensation, full family health insurance, and unlimited PTO, promoting a flexible work environment.

Qualifications

• 3+ years experience in supporting software implementation.
• Full-stack experience including React, TypeScript, and Node.js.
• Located in San Francisco or willing to relocate.

Responsibilities

• Serve as the primary point of contact for customers.
• Conduct discovery calls for onboarding customers.
• Provide technical expertise and support.
• Proactively communicate product updates.
• Attend daily stand-ups and participate in sprint planning.

Skills

Entrepreneurial mindset

Technical guidance

Problem-solving skills

Ownership

Ability to build partnerships

Hacking mentality

Tools

React

TypeScript

Node.js

Job description

A data intelligence platform in San Francisco is looking for an Implementation Engineer to engage with customers and ensure successful onboarding and integration of services. With a focus on full-stack development, candidates should have experience in React, TypeScript, and Node.js, and demonstrate strong problem-solving skills. The package includes competitive compensation, full family health insurance, and unlimited PTO, promoting a flexible work environment.