Enterprise Hospitality Account Manager – Growth Leader

Charter Communications; Coppell (TX); Presencial; USD 90.000 - 130.000; Jornada completa

Descripción de la vacante

Charter Communications in Coppell, TX seeks a Vertical Account Manager, Hospitality for Spectrum Business to manage enterprise accounts, grow revenue, and act as trusted advisor across Spectrum teams.

The role requires experience with billing systems (ICOMS/CSG), Salesforce, and a track record of meeting sales quotas. 30% travel and full-time, with emphasis on compliance and customer satisfaction.

Formación

• High school diploma or GED.
• Experience with billing systems such as ICOMS or CSG.
• Experience using Salesforce.

Responsabilidades

• Proactively manage a portfolio of enterprise accounts through regular face-to-face meetings and account reviews.
• Meet or exceed assigned sales quotas and revenue goals by identifying and securing renewal and new sales opportunities.
• Serve as the primary advocate for assigned customers, ensuring satisfaction across all Spectrum departments.
• Collaborate with internal teams to resolve customer issues and maintain accurate records in internal databases.
• Establish and monitor procedures to support accounts, including contract tracking and compliance with regulatory requirements.
• Assist the Collections Department with account collections as needed.
• Stay informed about Spectrum service pricing, procedures, promotions and order entry processes through ongoing training.

Conocimientos

Enterprise sales

Account management

Microsoft Office

Communication skills

Travel readiness

Educación

Bachelor’s degree in business

High school diploma or GED

Herramientas

Salesforce

ICOM S / CSG billing systems

Descripción del empleo

Charter Communications in Coppell, TX seeks a Vertical Account Manager, Hospitality for Spectrum Business to manage enterprise accounts, grow revenue, and act as trusted advisor across Spectrum teams.

The role requires experience with billing systems (ICOMS/CSG), Salesforce, and a track record of meeting sales quotas. 30% travel and full-time, with emphasis on compliance and customer satisfaction.