Enterprise Hospitality Account Manager

Spectrum; Coppell (TX); In loco; USD 90.000 - 140.000; Tempo pieno

Descrizione del lavoro

Spectrum is seeking a Vertical Account Manager, Hospitality, to manage a portfolio of enterprise accounts and drive revenue growth in the Spectrum Business segment. You will act as a trusted advisor, ensuring customers receive exceptional service across Spectrum departments and maintaining accurate records.

The role requires 5+ years in strategic account sales or management, experience with advanced voice and data networking, and proficiency with Salesforce and billing systems.

Competenze

• Read, write, speak and understand English.
• Experience with billing systems such as ICOMS or CSG.
• Experience using Salesforce.
• Bachelor's degree or equivalent combination of education, training and experience.

Mansioni

• Proactively manage a portfolio of enterprise accounts through regular face-to-face meetings and account reviews.
• Meet or exceed assigned sales quotas and revenue goals by identifying renewal and new opportunities.
• Serve as the primary advocate for assigned customers across Spectrum departments.
• Collaborate with internal teams to resolve customer issues and maintain accurate records in internal databases.
• Establish and monitor procedures to support accounts, including contract tracking and regulatory compliance.
• Assist the Collections Department with account collections as needed.
• Stay informed about Spectrum service pricing, procedures, promotions and order entry processes.

Conoscenze

English

Travel readiness

Valid driver's license

Attendance at meetings

Formazione

High school diploma or GED

Bachelor's degree in business or related field

Strumenti

Salesforce

ICOM/S billing systems

CSG billing systems

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Descrizione del lavoro

Spectrum is seeking a Vertical Account Manager, Hospitality, to manage a portfolio of enterprise accounts and drive revenue growth in the Spectrum Business segment. You will act as a trusted advisor, ensuring customers receive exceptional service across Spectrum departments and maintaining accurate records.

The role requires 5+ years in strategic account sales or management, experience with advanced voice and data networking, and proficiency with Salesforce and billing systems.