Enterprise HealthTech Deployment Engineer

Heidi Health Corp.; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health and dental cover

£700 annual learning & development

£100/month health & wellness allowance

£500 home office budget

Parental leave

Job summary

Heidi Health Corp. is seeking a Forward Deployed Engineer to be embedded with our enterprise customers, owning the full technical lifecycle from deployment to self-sufficient operations.

You will build integrations, design workflows, debug production issues, and collaborate with Product and Engineering to shape the roadmap, while translating field needs into concrete delivery. Join a mission-driven team delivering real-world impact in healthtech, with strong emphasis on patient care and

Qualifications

• 4+ years in a forward deploy, implementation engineering, or customer-facing technical role.
• You write code. Python, JS, SQL - whatever gets the job done.
• Strong working knowledge of integration protocols: REST APIs, SAML/OIDC, SCIM, and ideally FHIR/HL7.
• Comfortable owning ambiguous, high-stakes problems end-to-end without a playbook.
• Sharp communicator - you can explain a complex integration failure to a CTO and a head nurse in the same breath.
• Experience working embedded with enterprise customers or health systems is a strong plus.

Responsibilities

• Own end-to-end technical onboarding for enterprise customers — EMR integrations, SSO, SCIM provisioning, data pipelines, and security configuration.
• Work directly with clinical and operational stakeholders to design and build custom workflows that fit how care is actually delivered. This means writing code, not just writing specs.
• Be the escalation point for complex technical issues — diagnosing problems across the stack, coordinating with engineering, and closing the loop with the customer.
• Build tooling, scripts, and automation that make deployments faster, more reliable, and easier to scale.
• Translate what you see in the field into clear, actionable signal for Product and Engineering — you're closest to the customer, so your input matters most.
• Leave every customer more capable than you found them. Document, train, and build internal knowledge so customers can operate independently.

Skills

4+ years experience

Tools

Python

JavaScript

SQL

REST APIs

SAML/OIDC

SCIM

FHIR/HL7

Job description

Heidi Health Corp. is seeking a Forward Deployed Engineer to be embedded with our enterprise customers, owning the full technical lifecycle from deployment to self-sufficient operations.

You will build integrations, design workflows, debug production issues, and collaborate with Product and Engineering to shape the roadmap, while translating field needs into concrete delivery. Join a mission-driven team delivering real-world impact in healthtech, with strong emphasis on patient care and